Customer Service Sales Representative
Resume:
Marvin Lockhart
Stone Mountain, Ga. 30088
***************@*****.***
Experience:
Have over 10 years of Inside/Outside Sales, Supervisor/Customer Service, Account Executive, In a corporate and call center enviornment. With over 6 years as a Computer and Print Operator. With over 6 years as a Computer and Print Operator, working on IBM Software, Using MVS,VSE,Power,ICCF,OS,OS2, With Certification in this Software. Haedware: Xerox, Seimans 2200, 2300 Printer Series and IBM Mainframe 3300 and 4300 Series for Operations, using reel to reel and cartridge drives. Certification for Microsoft Software Windows, Outlook, Word Perfect. With over 10 years in Security Industry with State Security Officier Certification.
Skills:
Computers,Commincation,Organization,Typing,Writing,Articulate, Call Center, People Person and People Management.
Work Experience:
Etcon Temp Agency(Toyota Ctang) Jefferson,GA 3/2013-3/2014
Logistics Coordintor
Coordinating Parts and Materials and staging them for assembly
Lifting up to 85lbs and standing for up to 12hrs per shift
Maintaining a steady and timely pace, while maintaining an accuraterate for production.
Train new employees on procedures and duties.
Contemperary Services Corporation Atlanta, GA 7/2002-10/2011
Event Staff Representative
Supervising up to 15 people, while managing their time.
Training new employees and assigning work locations.
Providing professional person to person customer service.
Strong knowledge of company procedures and policies.
Aerotek(Bank of America) Kennesaw, GA 9/2007-1/2008
Customer Marketing Specialist
Having strong communication skills and product knowledge.
Upselling new marketing programs for existing clients.
Troubleshooting customers inquiries.
Activating and cancelling new accounts.
Inbound and Outbound call center enviornment.
Exam Services Norcross, GA 3/2006-9/2007
Inbound Sales Representative
Working in an inbound call center enviornment.
Selling study material for the U.S. Postal Exam.
Troobleshooting customer inquiries and closing warm leads from inbound calls while providing professional customer service.
Sheraton Colony Square Hotel Atlanta, GA 8/2000-3/2006
Lead Loss Prevention Agent
Making decisions for client complaints as Manager on Duty,
Maintianing a safe and secure enviornment for guest and clients.
Monitoring all CCTV and fire alarm systems.
Patroling of Hotel, complete daily report and incident report.
Train new Agents on procedures and duties.
Pre-Paid Legal Services ADA, OK 5/1998-7/2000
Independent Sales Reprsentative
Sold discounted legal services to individuals and businesses as
provided by a network of Attorneys.
Recruited potential Associates through seminars and personal
appointment.
Closing Sales and Training new Associates.
New Jersey Law Journel Newark, NJ 9/1997-5/1998
Book Sales Representative
Sold law books and newspaper subscriptions via telephone,
seminars and convetions.
Acquired prospective clients through cold calling and research.
Create and organize marketing materials for mailing and seminars
and coventions.
Close the sale from initial point of contact and from follow up.
Hershey ImportS Company Rahway, NJ 7/1995-9/1997
Account Executive Representative
Managed an account base, while renewing old accounts and upselling previous acounts.
Generating new accounts threw mail outs,cold calling, seminars
conventions and research.
Creating marketing strategies and materials, by daily, weekly and monthly analysis of market activity on pricing and buying strategies.
Writting proposals and implenting contract aggreements.
Praparing invoices for billing.
Maintaining excellent Customer Service with Clients.
US Securities New York, NY 12/1994-7/1995
Stockbroker Trainee
Cold calling 100-200 prospective clients per day to generate
potential leads for license broker, while pursuing brokers license.
Education
Hampton University Hampton, VA 6/1980-5/1982
Business Mangement Degree AA
Marketing and Sales
Contact this candidate