Customer Service Administrative Assistant
Resume:
Tanya L. Boshears
TROUP, TEXAS ****9
*************@***.***
Objective:
To work for an established company, one who can utilize my experience and
knowledge.
Summary of Qualifications:
Skillful and dedicated Administrative Assistant with extensive experience
in the coordination, planning, and support of daily operational and
administrative functions.
* Demonstrated capacity to provide comprehensive support for executive-
level staff including scheduling meetings, coordinating travel, and
effectively managing all essential tasks.
* Proven track record of accurately completing research, reporting,
information management, marketing, and business-development efforts
within budget requirements.
* High organization skills to maximize production as well as maintain a
smooth operating flow.
* Adept at developing and maintaining detailed administrative and
procedural processes that reduce redundancy, improve accuracy and
efficiency, and achieve organizational objectives.
* Highly focused and results-oriented in supporting complex, deadline-
driven operations; able to identify goals and priorities and resolve
issues in initial stages.
* Proficient in Microsoft Office System, Microsoft Word, QuickBooks,
Microsoft Windows operating system, Internet Explorer, RamQuest,
PowerPoint, and Excel.
* Type, copy, fax, data entry, 10-key, multi-phone systems, organize
information.
Professional Experience
R2 Energy Services
Tyler, TX.
Document Analyst August 2012-
Present
Document review of legal deeds to determine ownership and build
database for inter-company use.
Verifying mineral, coal, and land ownership in property to update operating
software in executive-level companies to ensure rights of ownership for
proper funds distribution. Fast pace turnaround for data entry to ensure
clients timelines were met. Excellent Customer support of
buyers/sellers/agents to maintain existing clientele and ensure repeat
business.
Continued...
Flowers Land & Title
Tyler, TX.
Administrative Assistant 2004-
Present
Provide high-level administrative support to promote quality
workmanship to recruit and maintain existing clientele.
Perform a variety of functions, addressing inquiries of current and
potential buyers/sellers/agents, communicating with satellite offices
regarding title issues, data entry, computer support to key office
personnel and maintaining database of records. Collaborate with office
manager to oversee distribution of policy procedures effectiveness of
strategies used to reduce potential error in processing orders. Develop
spreadsheets to organize information for company meetings. Prepare meeting
agendas and carefully monitor data processing.
Whitehouse Veterinarian Hospital
Whitehouse, TX
Assistant/Receptionist/Technician
2001-2004
Served in a multi-functional, fast paced environment providing support
to two Veterinarians.
Directed all administrative and front office functions. Provided excellent
customer service, maintained accounts receivable, accounts payable,
reconciliation, time expense sheets, and scheduled all appointments,
employee meetings and doctors' itinerary for home visits. Prepared and
monitored facility compliance and inspections. Managed invoicing and
billing processes. Assisted in medical procedures for a wide variety of
small animals.
Troup ISD
Troup, TX
Bus Driver 1999-2001
Provided punctual transportation for school age children.
Operated a school bus in transporting school age children to and from
school in a safe and timely manner. Maintaining bus logs and maintenance
request forms. Attend all safety and staff meetings to discuss changes,
procedures, and license monitoring.
Regions Bank
Gresham, TX
Teller 1997-1999
Directed day-to-day office operations, providing excellent customer
service at the highest level, efficiency of managing high volumes of
cash/checks.
Managed customer accounts, deposits, check cashing, transferring money,
customer service, oversaw window operations. Prepared reports and credit
card/bank reconciliation, Monitored all hardware and software, performed
application upgrades.
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