Sales Customer Service

M A X S H AT S K I Y

**** ******** *** *****: 440-***-****

Lakewood, OH 44107 Email: ***********@*****.***

PROFESSIONAL SUMMARY

A top-performing professional with more than 7 years of experience in all aspects of sales and business development to

deliver substantial revenue growth in highly competitive business markets . Strong expertise in cold-calling, leveraging

existing networks, and proactively hunting and tactfully closing new accounts. Highly accomplished in consultative

selling and territory management with the ability to build and maintain key relationships. Strong computer proficiency

with Salesforce and Microsoft programs to work efficiently.

AREAS EXPERTISE

OF

Consultative Sales New Business Development Sales Cycle Compression

High-Level Sales Proficiency Salesforce, CRM Proficient Cold-Calling Proficiency

Strategic Planning/Analysis Bilingual, English & Russian Strong Negotiation Skills

Industry Networking High Energy & Enthusiasm Microsoft Office Suite

PROFESSIONAL EXPERIENCE

ON-SHIFT SOFTWARE, Cleveland, OH 02/2014 – Present

Territory Sales Manager

Increased sales revenue by 15% while managing a pipeline 4 times targeted quota

Achieves 60-80 cold calls and self-generated emails daily, resulting in 4-7 sales opportunities per month

Identifies and develops sales opportunities through cold calling, re-marketing and outbound sales

Collaborates closely with C-level executives and management to reach target business objectives

Established a business pipeline using Salesforce and developed marketing strategies to engage clients and lead

them through a sales cycle

RELIANCE FIRST CAPITAL, INDEPENDENCE, OH 02/2013 – 02/2014

Mortgage Analyst

Generated new customers using lead methods and performed an average of 110-160 cold calls per day

Contacted new and existing customers to review business needs and specific products and services

Processed loans across all stages, from application to close, with close attention to accuracy

RMC VANGUARD, HOUSTON, TX 07/2012 – 02/2013

Loan Officer

Increased business by generating new business while providing excellent customer service

Coordinated follow up services to customers to continually build relationship to enhance business

Educated and assisted clients during the entire loan process through to closing

QUICKEN LOANS, CLEVELAND, OH 06/2008 – 06/2012

Presidents Club Mortgage Banker

Ranked in top 10% of sales representatives in the Cleveland region

Enhanced quota by 125%-150%, earning promotions to Senior Mortgage Banker and Executive Banker

Spearheaded management and organization of a pipeline between $8-14M in volume

Managed and resolved more than 50 loans per day as a Suspense Analyst

Maintained client satisfaction at 94% delivering exceptional personalized service to all customers

E DUCATION & TRAINING

Client Name Resume, Page 2

Business Studies, Lakeland Community College, Kirkland, OH

Business Studies, Ohio University, Athens, OH

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