Customer Service High School

Location:

Posted:

September 18, 2014

Julie Householder

Uhrichsville, OH 44683

*****.***********@*****.***

OBJECTIVE To obtain a position within an organization where I can utilize my skills to help meet and exceed

the company’s goals and objectives while continuing my professional growth and development.

EXPERIENCE

Trinity Twin City Medical Group/Hospital Dennison, OH (2003-present)

Front Desk Registration Clerk / Multi-Specialty Clinic

Responsible for check-in and check-out for multiple specialist

Podiatry, ENT, General Surgery, Cardiology, Urology

Obtain pertinent patient information needed for registration, billing, and care coordination

Accurate demographic and insurance information entered into the practice

management system

Collection of copay and account balances

Schedule office appointments and patient referrals

Contact patients for initial appointments, follow up appointments, and contact other

healthcare providers for continuation of care

Assist in coordinating ancillary testing

Provide excellent customer service though verbal communication on the phone and greet

patients on arrival

Actively enter and maintain information in the electronic medical record (eClinical Works)

Assist hospital registration in patient processing by completing patient registration in CPSI

Competent in the use of Microsoft Office products; Word, Excel, Power Point

Trax Catering Dennison, OH (May 2014-present)

Server

Provide set-up and clean-up of events

Serve food and drinks at events

Dr. Mina Patel Dover, OH (2002-2003)

Medical Assistant

Responsible for rooming patients

Performed vital signs, proper chart documentation of medications and subjective

findings

Recorded phone triage for the provider and completed follow up as directed

EDUCATION

Buckeye Career Center-Adult Education New Philadelphia, OH (2001)

Medical Terminology-Certified

Claymont High School Uhrichsville, OH

Graduate/Diploma

References available upon request