Customer Service Data Entry

D inal Gandhi

*** ****** *, *** ***, Bayonne, NJ 07002

E-mail: *********@*****.***

O bjective:

A highly motivated, team oriented, clinical research professional with a strong

u nderstanding of the Clinical Research field. Additional skills include planning and

executing clinical studies and maintaining compliance with Good Clinical Practice (GCPs),

S tandard Operating procedures (SOPs), and study protocol seeking a career opportunity in

C linical Research field where my skills and experience can be utilized to add value to the

business and the team.

Education:

Rutgers University Newark, NJ

• Masters of Science in Regulatory Affairs (Anticipated M ay -2016)

Campbell University Buies Creek, NC

• Bachelors of Science in Clinical Research A ugust 2005-August 2008

Skills:

• Knowledgeable with Medical Terminologies along with FDA regulation relevant to

clinical t r ials, good clinical practices and Standard Operating Procedures (SOPs)

• Academic experience with descriptive statistics, hypothesis testing, and other

s tatistical methods

• Hands-on experience with M icrosoft Office and Power Point

• Working experience with Data entry and managing data in MS Excel and MS Access

Databases

• Knowledgeable with organization, collection, review and t racking of data

• Academic experience with Drug Development through the course work

• Working experience with clinical t r ial methodology during internship

• Proven project management skills to efficiently manage multiple projects and

resources resulting in t imely project delivery within predetermined budgets.

• Working experience in the maintenance of clinical t r ial study files and records

• Working experience in medical and scientific research environment

I n te rnships

Duke University Medical Center (OB/GYN Depart) Durham, NC

C linical Research Assistant January 2008 – April

2008

• Assisted Principle Investigators(PIs) on four clinical research studies such as

administrative work and research related activities

• Created CRFs (Case Report Form) and performed data entry

• Maintained study documentation, patient clinical information and regulatory

b inders for clinical studies

• Knowledgeable of clinical t r ial regulations to ensure compliance adherence.

• Conducted medical literature researches and prepared papers for publications

• Collaborated as an active member of the research team

Volunta ry Activities

Massachusetts General Hospital, (Boston, MA) November 2010 – March

2011

Research Assistant at Edwin L. Steele, Laboratory

• Assisted research fellow on breast cancer related research

• Working experience with suturing process and cell culture techniques

• Assisted fellow in Immunohistochemistry protocol

• C reated protocol to implant tumor cells into mice using different techniques

Work Experience:

CVS Pharmacy - Bayonne, NJ December 2011

- P resent

Certified Pha rmacy Technician

• Supported CVS’ “MY CUSTOMER PROGRAM” by delivering excellent customer

support resulting in increased sales.

• Created customer profiles for “new” customers and assisted in preparation of

p rescriptions for pick-up within planned tu rn around t ime.

• Perform daily updates of the client’s profile in the CVS database in support of

customer service initiatives.

P ha rmaceutical Research P roject C ampbell

U niversity

R esearch Assistant J une 2007 – Dec

2007

• Used nine nonprescription analgesic products in solid dosage forms

• Solid units were pulverized with a porcelain mortar and pestle and then

i ncorporated into a cocoa butter base for formulating the suppository

• The Journal of Pharmacy Technology: Suppository Preparation: Density Factor

Determination for Some Over-the-Counter Analgesic Products was published.

References

Available upon request

Contact this candidate