Sales Manager

Amit Kumar Tiwari

Mobile :- 094********, 090********. E-Mail: ****.*********@*****.***

CARRER OBJECTIVE:

Career enhancement at managerial level in operations & process

management with a growth oriented organisation

Professional Synopsis

Currently, Working at an on line travelling company Travelguru.com,

states associated with Uttar Pradesh, Madhya Pradesh, Himachal

Pradesh and Bihar.

Acting as Senior Relationship Manager – hotel Contracting.

Worked with Den network ltd for Den enjoy..

Acted as Senior Team Leader in New Delhi, Gaziabad and Lucknow.

Last associated with ABC System and services Pvt. Ltd in lucknow as a

Senior Sales Executive and also involved in handling the final accounts of

the organization.

Organizational Work Experience:

Job Title- Working as a Senior Relationship manager _ hotel Contracting and

also associated with Mice.

Organization- Travelguru.Com

Duration- From 6th January 2013 to Till Date

Key Responsibilities:-

Working for travelguru.com as Senior Relationship Manager.

Performing daily, monthly, quarterly and yearly activities as per client

needs.

Preparing every entry of booking and maintaining relationship with hotels

Owners and their General Manager.

Have a close watch on money movement from client to Hotel and vice

versa.

Assisting team is process flow and providing support to team in daily

course of action.

Ensuring all the meetings, with the Hoteliers and maintaining a responsive

bond with them.

Handling all the risk management regarding money movement with a

respective manner.

First contracting the hotel and then maintaining a true relationship with the

Hoteliers and preparing a DMR on a daily basis and transferring it to the

head of the department.

Also associated with events of the Organization and maintaining a

relationship with the NRI clients who are associated with the Company.

Provide training modules to new joiners and scheduling refresher training

modules to team for better deliverables.

Job Title- Worked as a Senior Sales Team Leader in DEN Network Pvt. Ltd.

Organization- DEN ENJOY_ DEN Network Pvt. Ltd.

Duration- From 29 July 2011 to 18 December 2012

Key Responsibilities:-

Working as a Senior sales team leader in three major cities Delhi,

Ghaziabad and Lucknow respectively.

25 to 30 sales executive suppose to be in a team and maintaining their

report of performance on a daily basis and then transferring it to the

General Manager of the organization.

Maintaining relationship with the Distributors and also with local operators.

Responsible for the team performance, taking report from the team

members on a daily basis individually and also taking responsibility of the

sales team salaries .

Maintaining a balance relationship with Distributor, Sales team and the

organization in transferring of money movement.

Handling process related escalations, resolving the same and responding

to the customer.

Resolving all the issues of team and taking care of the Distributors need

respectively..

Having the authority to terminate any of the team member according to

their performance or any misguidance with in the team.

Preparing daily Final Report and balancing & reconciliation of chargeback

process.

Job Title- Worked as a Sr. Sales Executive in ABC system and services pvt. ltd

Organization- ABC System and services pvt. Ltd.

Duration- From 10th April 2008 to 10th November 2010

Key Responsibilities:-

Preparing daily account balancing & reconciliation of chargeback process

Doing day to day account activities like, invoicing, recons and preparing

MIS reports

Also handled Pre Arbitration on chargeback

Handling client escalations

Interacting with client’s on E-mail & telephonic conference for payments.

Also follow up client for collectable amounts

Working on Oracle PeopleSoft, On demand and Pega platforms.

Also part of invoicing process, processing invoicing on SAP.

IT Skills:

Done DCA from AEON institute at Hazratganj Lucknow.

Academic Qualification:

S,N Graduation/Post Institute/University/Schoo Percentage

o Graduation/Class l Scored

Post Graduate Diploma In PIPS, Lucknow

1 65.00 %

Business Administration

( Finance & Marketing)

2 Bachelor Of Commerce IGNOU college, Lucknow 67.43 %

3 XIIth From UP Board Florence academy, 58.78 %

Lucknow

4 Xth From UP Board Bal Vidya Mandir, Lucknow 59.50 %

Personal Profile:

15 th June 1987

Date of Birth :

Other E-Mail ID’s : ****.******@**********.***

Phone : 094******** (M)

Address : 119/122 lalbagh khandari bazaar lko.

: Mr Vinay Tiwari

Father’s Name

Mother’s Name : Mrs Priya Tiwari

Marital Status : Single

Hobbies : Traveling, Surfing Net and Cricket

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