Mona Lovell
Brooklyn, New York 11213
****.**********.******@*****.***
Skills
• Self-Starter
• Number Facility
• Oral Expression
• Information ordering
• Customer and personal service
Experience
The Salvation Army New York, N.Y
Ascendant Manger/Sales Associate/ 1997-2010
Customer service
• Employed fulltime and assigned to work in different stores located in
Manhattan and Queens.
• Duties in Stores# 1,2,3,7,8 and 9 including sorting and arranging the clothes
on the racks .
• Sorted shoes, organized incoming donations.
• cloths and other merchandise for sales, cashier and bank drops
• Provided customers service by greeting and assisting customers, and
responded to customer inquiries and complaints.
• Greet customers and ascertain what each customer wants or needs.
• Described merchandise and explained use, operation, and care of
merchandise to customers
• Recommended, selected, and helped locate or obtained merchandise based
on customers needs and desires.
In –Home Childcare Brooklyn,NY
1990-1991
• In home care of infants and toddlers for working parents
• Tend to all the children’s basic hygienic, nutritional, and physical
needs, preparing meals.
• Introducing development various activities and games conducive to
early childhood learning and development ; and consulting with
parents on health issues and daily routines.
• Dentify signs of emotional or developmental problems in children and
bring them to parents' or guardians' attention.
Wendy Restaurant Brooklyn, NY
Waitresses 1990-1991
• Duties included taking food orders from cliental, creating a clean
eating environment by cleaning tables and emptying food trays,
checking and refilling sauces and containers, greeting restaurant
clients.
Mr. and Mrs. Barbara Brooklyn, N.Y
In home child care 1983-1986
• In –home Child Care – full-time baby sitter for two toddler boys
• Duties included tending to all the children’s basic hygienic,
nutritional, and physical needs, preparing meals.
• Introducing various activities and games conducive to early childhood
learning and development ; and consulting with parents on health issue
and daily routines.
Education
All Saints' Girl School, St. Peter, Barbados
Jones Private School, St. Michael, Barbados