Sales Manager

Tamara Wheeler

Profile

Highlights

Experience

**** ***** ** **, ******* WA 98012 (C) 425-***-**** (E) *******@*******.***

Highly motivated Retail Professional with expertise in managing high-volume specialty retail business. A sales and people -centric leader, focused on providing superlative customer experience. Successful track record in building dynamic multi-level management and sales teams. Extensive experience in effective merchandising,driving promotional events, and champion of loss prevention practices.

Twenty years in sales, operations and customer relations in specialty retail. Skilled in developing career paths, strong sales teams, and succession planning. Tactical and strategic loss prevention strategist.

Driver of daily sales goals and proponent of tracking Key Performance Indicators. Thorough understanding of POS retail systems. Strategic in scheduling,budgeting and controlling payroll expenses.

06/2010 - Current Chicos - Sea le, WA

Store Manager Responsible for achieving or exceeding store sales goals including sales plan, all Key Performance Indicators, and loyalty membership growth.

Leading district in client satisfaction surveys, e mail capture and new loyalty membership growth. Customer first approach by providing the Most Amazing Service and Selling.

Building brand awareness and promoting company image through partnerships and activities within the community, the shopping center in which the store is located and by planning and executing grassroots marketing outreach.

Responsible for all scheduling, payroll control and optimizing coverage for the business needs .

Recruiting and continually a racting top talent, training and developing qualified teams.

Leading by example in areas of personal character, vibrant spirit, commitment, organizational skills, selling skills and work habits.

Executing all visual directives, marketing directives and promotional activities

effectively and timely.

Controlling store's shrink and meeting company Loss Prevention expectations.

06/1992 - 03/2010 Cache - Bellevue, WA

Store Manager Managed the only Flagship Store in the district and placed in the top 20 for highest volume and growth for over fifteen years.

Promoted to District Team Trainer and successfully trained and developed all new Store Mangers in the Region.

Met and exceeded Sales Plan, Key Performance Indicators and maximized loyalty membership growth on a consistent basis.

Identified and recruited top talent, developed and retained a qualified team.

Opened new stores, recruited talent, trained and developed numerous teams as well as new Store Managers.

Managed and controlled all payroll budgets while optimizing schedules to insure coverage for business needs.

Implemented and enforced all store operations and loss prevention procedures to control inventory. Conducted district inventories and trained teams.

Built a solid relationship with Corporate, lead by example in personal character, commitment and loyalty to the brand's success.

09/1990 - 06/1992 Limited Express - Sea le, WA

Assistant Store Manager Assisted Store Manager in meeting and exceeding sales plan, store Key Performance Indicators and managing sales team.

Responsible for new hire training and development.

Executed all visual store sets, implemented and lead team visual workshops and maintained store merchandising standards.

Assisted Store Manager in opening new stores within the district.

Education 1989 Washington State University - Pullman, WA, USA

Bachelor of Arts: Communications Business Minor

1985 Lewis and Clark High - Spokane, WA, USA

High School Diploma: General

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