Tina L. Guyette, MBA/HCM, PHR
**** ****-****-**** **** Appleton, Wisconsin 54915
Cell: 920-***-****
********.**@*****.***
CAREER PROFILE:
Strategic Human Resources Professional with over 10 years executing human resources best practices to align the objectives of
the organization while maximizing employee potential by fostering a positive work environment that promotes employee
morale by developing interpersonal relationships within all organizational levels utilizing attentiveness, trust, and respect.
Demonstrated experience in collaboration, conflict management, leading change, mentoring and succession planning.
EXPERIENCE:
Select Specialty Hospital – Fox Valley – Oshkosh, Wisconsin June 2014 to present
Human Resources Generalist
Actively involved in the start-up of a new long term acute care hospital, along with the closing of the long term acute care
hospital due to changes in government regulations
• Active participant in the passing of the joint commission accreditation review and Medicare standards
• Hired staff, established employee files, maintained employee engagement
• Manage Human Resources Department in coordination with Regional Director and Corporate Human Resources
• Deals with all employee relation related issues
Contract Transport Services LLC – Green Bay, Wisconsin January 2013 to June 2014
Human Resources Manager
Actively involved in two acquisitions and one merger, keeping employees aware and engaged over this time frame
• Provide direction relating to HR laws, ADA, FMLA, hiring practices and employee relations
• Benefits administration (health, life, dental, vision, 401K) 200+ employees
• Oversee workers compensation claims and follow through with occupational heath
• Meet guidelines and follow-through OSHA compliance, monitor DART processing
• Developed and maintain policies and procedures, employee handbook, and job descriptions
• Examine, assess and resolve employee issues; guide and oversee all disciplinary actions and terminations
• Established and maintain tracking of turnover
• Payroll preparation and processing; Payroll accounting; process bi-weekly, monthly and annual tax payments,
direct deposits, reconciliation, and related functions
• Oversee recruiting and safety process
• Unemployment; tracking, issues, appeals and representation in hearings
Human Resources Consulting – Appleton, Wisconsin October 2011 to January 2013
HR Professional and Consultant (including management)
Worked with varies companies including companies on HR related projects
• Benefits enrollment, maintenance and open enrollment
• Payroll preparation and processing
• Orientation and on-boarding and recruiting, hired 200 employees in 2 months
• Create job descriptions, standard operating procedures (SOP’s), policies and procedures
• Review, updates and rewrites of employee handbooks
• Employee trainings, creation and review of training programs, and development of train the trainer programs
University of Phoenix – Appleton, Wisconsin October 2009 to present
College Professor and Mentor
Teaching at the Masters and Baccalaureate level with 25-30% of my students pursuing a degree in human resources and
other student continuing education for advancement in their professions
• Teach graduate and undergraduate courses (15) in business, management and human resources
Human Capital Management, Fundamentals of HR Management
o
HR Law; Employee Relations, Union Negotiations
o
Organization Development, Leadership and Management, Critical Thinking,
o
Negotiations
Strategic Management, Supply Chain Management, Management Theory and
o
Practices
• Prepare course syllabus, lesson plans, rubrics and assignments
• Present materials to students weekly in a classroom setting
• Provide real-life situations and examples to compliment materials
• Mentor new faculty and help establish classroom guidelines
Tina L. Guyette, MBA/HCM, PHR page 2
Innovative Service Inc. – Green Bay, Wisconsin December 2009 to August 2011
Senior Human Resources Generalist (Management)
Responsible for a region responsible for 40% of all employees (500+)
• Hire clinical staff, conduct orientation and monitor schedules
• Conduct internal investigations and follow up on issues pertaining to the patient care, safety and potential neglect
• Established and maintain tracking of turnover; Monitor and track employee reviews and update scorecard data
• Maintained benefit programs (800 employees), negotiated annual insurance rates and conducted open enrollment
Schwabe North America (formally known as Enzymatic Therapy) – Green Bay, Wisconsin May 2007 to December 2009
Personnel Development Specialist (Human Resources Generalist)
A manufacturer of nutra-ceuticals with on-site product development and quality control, during a mergers and acquisitions that
took place in 2008-2009 the company experience growth, more than doubling in size
• Recruited and hired scientists and microbiologist, senior leadership and management, office and production staff
• Maintained all aspects of the recruiting process; postings, interviewing, screening, writing offers
• Developed an extensive internship program; 30% science related
• Developed and facilitate Associate training, Leadership training and mentorship
• Advised Associates on professional development, approve continuing education and tuition reimbursement
• Resolved employee relation related issues
• Point of contact on Associate benefits, wellness programs and payroll
• Led change and worked on strategies aimed to promote corporate growth
• Managed additional projects to increase efficiency throughout the company and related to merger
University of Phoenix – Appleton, Wisconsin November 2005 to May 2007
Enrollment Counselor (Concurrently Completing Masters Degree)
• Recruit and advise students for graduate and undergraduate programs
• Advise students on admissions, degree options, requirements and progress
West Business Services / JJ Keller and Associates – Appleton, Wisconsin May 2004 to November 2005
Senior Account Executive (Concurrently Completing Masters Degree)
• Team leader (coordination of team accountability, reporting, and training of 13 team members)
• Monitor progress of other Associates, mentor and train Associates
Appleton Plastic Surgery Center – Appleton, Wisconsin January 2003 to April 2004
Office Manager of a start-up medical clinic
• Involved in the initial efforts to establish an independent practice for Dr. Kiesnowski
• Reviewed contracts for network participation with insurance carriers, Medicare and Medicaid
• Established acceptable turnaround time for accounts receivable in alignment with budget needs
• Responsible for daily operations, scheduling, coordination between physician’s, hospital and surgery centers
• Liaison between patients and insurance carriers coordinating payment from patients and insurance companies
• HIPAA compliance officer and safety officer; included training and writing policies and procedures
Humana - Green Bay, Wisconsin November 1996 to December 31, 2002
Project Manager – Product Development HIPAA
Highly involved in the onset and development of HIPAA in relations to the processing of claims and developing a platform
designed to follow HIPAA guidelines and the auto adjudication of medical claims
• Managed projects, identified and documented process improvements, and coordinated testing
• Liaison to other teams and coordinated resources for new product and enhancement testing
• Developed formal training of the new platform and Excel; Held several training sessions
• Consultant for live claims issues, defect issues, led roll out of new technology and enhancements.
• Presented overviews to increase the company wide awareness and knowledge of the new platform
• Responsible for the corporate initiative of increasing electronic data business 24%
EDUCATION:
HR Certification Institute – December 2008, recertified December 2011
PHR (Professional in Human Resources) Certification
University of Phoenix – May 2007
Masters Degree in Business Administration with an emphasis in Health Care Management
Marian College – June 1999
Bachelors Degree in Business Administration