Sales Management
Resume:
Alyssa Zeppieri
Franklin Square, NY 11010
Home: 516-***-****
Cell: 516-***-****
******@***.***
Summary
Dedicated Payroll Management expert with 25+ years' experience. Extremely organized with the
ability to function efficiently in fast-paced, deadline-oriented atmosphere.
Highlights
Strong organizational skills Courteous demeanor
Natural Leader Seasoned in conflict resolution
Exceptional time management skills Reliable
Experience
January 2011 to Valiant (PCS merger)
Woodbury, NY
March 2014
Implementations Manager
Work closely with sales team ensuring client's needs are understood and met
Perform Kick-Off meetings with client and sales team reviewing time-lines and product
specific requirements
Review implementation documents making sure all are complete and ready for submission
Train personnel in all aspects of implementations management
Track client details in Netsuite
Reconcile YTD to quarterly tax returns filed by prior payroll vendor
Review implementations set up by team
Act as consultant and adviser making sure clients are in compliance with all state and federal
guidelines as they relate to the payroll industry
Payroll Computing Services
November 2005 to
Freeport, NY
January 2011
Sr. New Account Specialist
Trained personnel in all aspects of new account management as specified under New Account
Specialist duties
Continued to help company grow through implementations as well as client retention
Assisted Director of Operations with personnel training
August 2003 to Payroll Computing Services
Freeport, NY
June 2005
Director of Operations
Day to day management of payroll processing team
All personnel issues
Working relationships between team members
Initiated any required commending and disciplinary actions
Worked closely with other departments as they related to operations
Measured individual team personnel effectives and prepared compensation recommendations
Improved competency and productivity of team through coaching and training in:
Payroll Computing Service
Overall payroll skills
Freeport, NY
Restaurant specific
Sr. New Account Specialist
requirements
Trained personnel in all aspects of new account management as specified under New Account
Specialist duties
Increased department-wide efficiencies by creating excel spreadsheets tracking outstanding
Client relations
implementation information
Payroll Computing Services
Freeport, NY
New Account Specialist
Program/software Implemented new business brought in by sales consultants
specific requirements Provided consultation to new clients ensuring adherence to all Federal and State guidelines
February 2001 to
August 2003
Advised clients on taking advantage of Federal and State credits resulting in substantial
annual financial savings
Reviewed completed payroll reports with new clients
January 1992 to
February 2001
Helped company grow by approximately 400% by maintaining close professional relationships
with existing clients while developing new ones.
Payroll Computing Services
Freeport, NY
Payroll Specialist
Processed weekly, bi-weekly, semi-monthly and monthly payrolls for client base mostly in the
September 1987 to restaurant industry.
January 1992
Assisted clients with payroll/tax related inquiries
Generated quarterly/year-end tax returns/W-2s
Kept current on product features and new legislation as it pertained to client base
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