Customer Service Representative

Location:

Posted:

September 19, 2014

Joe A. Bonner

Objective: Seeking employment where I can use my skills and talents to benefit a growing company.

Experience:

Indianapolis Public Schools July 2007 – April 2014

Bookstore Manager:

Responsible for ordering and receiving textbooks and other materials for the usage. Distributed textbooks to teachers and

students for their classes. Billed families for the loss or damage of textbooks, yearly book rental. Initiated inventory twice a

year and barcoded textbooks and equipment for school usage, took ID pictures for students and staff. Collected textbooks at

end of school year and did necessary book repairs.

Media Assistant: September 2001 – June 2007

Assistant to Media Specialist, assisted students with checking in/out books for their reading enjoyment, sent notices for

overdue and/or lost and damaged library books, maintained 22 computers for student usage, did bi-monthly newsletter for

staff and students and distributed equipment to staff and teachers for instruction.

Y.M.C.A. September 1998 – May 2009

Assistant Site Director: Assisted Director with management of after school activities and other programs for middle school

students. Helped with homework assignments and provided snacks.

Federal Express

Heavyweight Material Handler: August 1997 – March 2001

Scanned, sorted and used a forklift to built containers (shipping cans), pallets and loaded trucks with freight (150lbs or heavier)

for Domestic delivery locally or to other cities and on International flights abroad.

Materials Handler: March 1993 – July 1997

Sorted and loaded containers, pallets and trucks with freight for delivery and Domestic flights to various locations either local,

other cities or abroad.

Education:

Ivy Tech Community College May 1982 – May 1984

Computer Programming No Degree Acquired

Arsenal Technical High School October 1978 - June 1981

All Required Subjects Diploma

Skills:

Familiar with Mac computer, Microsoft Windows, Word, Excel, Publisher and Adobe programs.

Have knowledge of some digital equipment (cameras, whiteboards, scanners, and copiers).

Hospitality and volunteering experience, driven tugs, trucks, forklifts, and vans.

Used floor scrubbers, buffers, tillers, drills, planes, sanders, and other tools.

Retail, Customer Service, Sales, Warehouse and Telemarketing and Management experience.

Hard worker, quick study and dedicated.