Quality Manager

Kenneth L. Walters, CSSGB

248-***-**** (H) . 248-***-**** (M)

***** ********* ******

******@*****.***

Davisburg, Michigan 48350

www.linkedin.com/pub/kenneth-walters-cssgb/16/2b3/635 [pic]

Quality Assurance Professional

Kaizen, Total Quality Management (TQM), Six Sigma, 5S

Versatile quality professional with a proven history of expertise in

research and development, process control and Lean six sigma methodologies.

Demonstrated ability to implement and manage quality assurance programs,

to evaluate and control quality processes, and oversee obtaining and

maintaining site industry certifications by using multiple engineering

disciplines and quality tools. Develops high-performing, cross-functional

teams that improve company product costs, quality, and improves delivery

time.

. Program/Project Management . Operations Management

. Team Facilitation

. Product Development/Improvement . Policy/Procedure

Development . Process Mapping

. Process Research/Development/Improvement .Corrective Action

Review (8D, 5 Why, A3)

.DRBFM .PFM .DFM .DOE .SPC (Old/New Tools) .MSA .FMEA

.PPAP .APQP

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Career Achievements

> Obtained and implemented ISO / TS16949 and ISO14001 certifications for

a new Pilot Factory.

> Reduced variability in the manufacturing process resulting in a 20%

improvement in first time yields.

> Developer and liaison officer to customer for 3 panel chart quality

management system.

> Removed $500,000 of product liability through the use of the Material

Review Board (MRB) process.

> Liaison officer from the Goddard Space Flight Center, Maryland, to the

Kennedy Space Flight Center, Florida.

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Professional Experience

Brose North America. Auburn Hills, Michigan. 2012 - Present

Startup Division for the Development of new business outside of Escort

International's radar detection background

Advanced Quality Engineer--Electronics

. Generate advanced quality plans with customers, production center

team and central departments

. Verification of product manufacturability, collaboration on design

and process FMEA

. Improve the quality situation through the constant analysis of the

product with the product and production center teams by using

multiple quality disciplines/tools.

. Provide direction and insight using multiple engineering

disciplines to improve company product costs.

Selected Accomplishments

> Completion of factory move by using FMEA, MSA, APQP, PPAP and

other quality disciplines/tools.

>

Escort Electronics. Grand Blanc, Michigan. 2011-- 2012

Startup Division for the Development of new business outside of Escort

International's radar detection background

Program Manager (Contract Position)

. Oversee, establish and facilitate tracking, accountability and

timeframe analysis process that will grow with organization through

startup to division maturity.

. Provide direction and insight using multiple engineering

disciplines to improve company product costs.

Selected Accomplishments

> Stabilized manufacturing specifications for newly developed

company product enabling the product to stay on schedule

Harman / Becker Automotive Systems. Farmington Hills, Michigan. 2003 - 2010

International provider of automotive infotainment systems - Chrysler,

Toyota, KAI, Hyundai, Mercedes, Lexus.

Senior Product Process Development Assurance Engineer

. Create, implement and direct quality/process programs for the

preproduction product development factory (pilot factory).

. Evaluate product manufacturability and production process stability

that provided accepting manufacturing facilities with an 80%

turnkey process improving product manufacturing startup time by

50%.

Selected Accomplishments

> Obtained original ISO / TS16949 and ISO14001 certifications for

the new pilot factory.

> ISO14001 chairperson and management emergency representative for

3 building campus type site.

Paramount Boring & Machine. Royal Oak, Michigan. 2003.

Local power train automotive-parts provider - Ford, Chrysler, General

Motors.

Quality Manager (Contract Position)

. Oversaw quality/process planning for product and management

systems.

Selected Accomplishments

> Orchestrated APQP / PPAP processes for new Ford F150 pickup

truck part with evidence book.

Jabil Circuit Incorporated. Auburn Hills, Michigan. 2000 - 2003.

International contract manufacturing company - LTX, Cereva, Lucent

Technologies.

Work Cell Project Quality Engineer

. Liaison for customer, part suppliers, and all internal departments.

. Created and improved quality/manufacturing/engineering process

bringing quick resolution to issues.

. Ensure compliance to all applicable quality/process procedures for

relevant regulatory standards.

Selected Accomplishments

> Developed, implemented, and monitored accurate, traceable, and

reliable mathematical and scientific methods (SPC, DOE, CPK,

etc.) to establish known production levels and continuously

reduce variability in the manufacturing process.

> Creator and liaison officer to customer and internal Departments

for 3 panel chart quality system.

> Removal of $500,000 of product liability by bring closure to a

year old PCB issue that needed customer ECO changes and the

supplier accepting the return of all affected unpopulated PCBs.

> Assisted Jabil Corporate with the development of Overall

Manufacturing Index (OMI) IPC standard.

S-TEC Corporation. Mineral Wells, Texas. 1999 - 2000.

National provider of small-aircraft flight instruments - Cessna,

Piper, Diamond, Lear.

Surface Mount Technology (SMT) Supervisor

. Created, implemented and directed companies transition to Surface

Mount Technology by using appropriate program, engineering, quality

and management tools to, resolve problems, meet production goals,

set priorities, establish policies, and render decisions.

Selected Accomplishments

> Served as the SMT and ESD content expert.

Motorola, Messaging Systems Paging Group (MSPG). Fort Worth, Texas. 1994 -

1999.

International provider of product and services for communication -

USA, Europe, India, China

Quality Analyst II (1997 - 1999)

. Create, implement and monitor the application of accurate,

traceable and reliable mathematical and scientific methods used to

establish known production levels and continuously reducing

variability in the manufacturing process resulting in a 20%

improvement in first time yields.

Selected Accomplishments

> Employee of the month February 1999

Manufacturing Manager (1996-1997)

. Manager of 2nd and 3rd shift production team of 26 associates with

complete autonomy.

Selected Accomplishments

> Met or exceeded monthly division production financial goals.

Production Technician (1994-1996)

. Improved/performed complex tests and troubleshooting of company

products.

Jacksboro Independent School District / Aerotek Incorporated.

Jacksboro/Plano, Texas 1991-1994

Jacksboro Independent School District--Provider of Local Education

1991-1993, 1994

Substitute Teacher

. Taught grades Pre-Kindergarten - Twelfth and In-School-Suspension

Students.

Aerotek-National Provider of Contract Engineering 1993

Sr. Engineering Technician

. Preformed circuit analysis and testing of Fujitsu telecommunication

equipment.

EER Systems Corporation. Seabrook, Maryland 1988-1991

National provider of Contract Engineering - NASA, US Government

Integration and Test (I&T) Manager / Kennedy Space Flight Center

Operations (1990-1991)

. Liaison Officer to Kennedy Space Flight Center for Goddard Space

Flight Center.

. Managed I&T team for the $50 million Broad Band X-ray Telescope

(BBXRT) attached shuttle payload during integration and test,

launch and mission operations.

. Participant in Tiger Team Operation for the repair of a space

shuttle payload during launch countdown.

. Created I&T test plans, procedures, user guides, reports and other

documentation necessary for space shuttle payloads.

Selected Accomplishments

> EER Systems, Group Achievement Award, Broad Band X-ray Telescope

(BBXRT)

> NASA-Goddard Space Flight Center, Group Achievement Award, BBXRT

Payload Development and Operations Team

> USAF Space Systems Division Goddard Space Flight Center,

Certificate of Recognition, Space Test Payload-1 (STP-1)

I&T Test Conductor (1989-1990) Manager / Kennedy Space Flight Center

Operations (1990-1991)

. Systematically resolved unforeseen circumstances during real time

operations

Selected Accomplishments

> NASA-Goddard Space Flight Center, Group Achievement Award,

Cosmic Background Explorer (Cobe) Project Team

I&T Test Engineer (1988-1989)

. Created/performed the highly structured steps needed to test and

troubleshoot anomalies.

. Formulated an Electrostatic Discharge (ESD) Plan and training

course for The Extreme Ultra-Violet Explorer (EUVE) spaceflight

project. Taught ESD course to all EUVE personnel.

. Operated complex computer based ground support systems.

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Military Service

US Air Force. Precision Measuring Equipment Specialist.

US Air Force Accommodation Medal. Honorably discharged.

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Education

B. S. in Business Administration with 59 credit hours in electrical

engineering, mathematics and management.

Business Administration Departmental Distinction Notation. Columbia Union

College, Takoma Park, Maryland.

Graduate work in Education. Tarleton State University. Stephenville,

Texas.

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Professional Development

Certified VDA 6.3 Process Auditor, Encona LLC, Royal Oak, Michigan

Six Sigma Green Belt Certification. Integral Concepts Professional

Education Program. Novi, Michigan.

Certified Quality Engineer Refresher Course. ASQ Chapter 1000. Greater

Detroit, Michigan.

Process Failure Mode and Effects Analysis (PFMEA). eMRI, Eastern Michigan

University, Center for Quality.

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Professional Affiliations

. American Society for Quality (ASQ)

. Surface Mount Technology Association (SMTA)

. Electrostatic Discharge Association (ESDA)

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