Customer Service Administrative Assistant

Kyler Yarbrough

*** ******** ****

Fayetteville, Ga. 30215

Cell# 404-***-****

**************@*****.***

Objective

To obtain a position consistent with my experience and abilities in customer service, associate

relations, financial knowledge, and computer operations, with a company that rewards dedication

and superior performance.

Qualifications

I have been employed with Stephens Rock & Dirt for over 3 years where I was hired to take on

accounts receivable and customer relations. I have handled all administrative duties since the

owners admin retired at the end of 2011. I was employed with John Wieland Homes and

Neighborhoods for 8 years and in that time I have worked in 4 areas of finance and accounting

that have given me a very broad range of experience.

Relevant Experience

Stephens Rock and Dirt, Inc.

Accounts Receivable/Administrative April 2011 July 2014

Manager – John D. Stephens

In charge of a very busy front office, multi tasking every day between administrative

duites and customer service/accounting duties, all while dealing with the public on a professional

level.

Post customer payments into our PC Scale system and monitor our AR, keeping past due

balances within terms and making calls as needed.

Print and mail out invoices twice a month and statements at the end of each month.

Maintain Permits, keeping all files up to date and making sure we are in compliance.

Administrative assistant to president of the company. Duties include: maintaining calendar by

scheduling meetings and appointments, sending e mails and responding to incoming e mails

as needed. Planning events as requested which include luncheons/dinner reservations, etc...

Making travel arrangements as needed.

Front office duties, which include answering multi line phone, ordering office supplies,

copying, faxing, filing. Assist Sales reps with their customer files and monitoring current

customer list to keep it current and making sure the customer accounts are set up in our

system accurately.

Greet all customers who come into the office and assist as needed. Order all office supplies

and schedule any maintenance needed on all office equipment.

John Wieland Homes and Neighborhoods

Treasury Analyst March 2007 – March 2011

Manager John LeBlanc, V.P. Treasury Services

Monitor cash requirements and maintain the cash flow forecasting.

Initiate wires for payroll, 401k, lot purchases, internal transfers for financing and bank

activities, incoming and outgoing wire transfers and ACH data.

Responsible for bank / check fraud avoidance.

Serve as the primary contact for traditional bank services and functions.

Maintain and update loan summaries, wire transfer logs, and amortization schedules as

required.

Provide loan administration support (revolving line of credit, constructions loans,

intercompany loans, leased property, etc.)

Provide loan administration for 1st & 2nd mortgage loans, collecting payments and mailing

monthly statements, and monitoring amortization schedules.

Maintain multiple bank account balances through on line database and reporting system

which include: Bank of America, BB&T, Chase, Wells Fargo, & State Bank.

Prepare all deposits and make daily / weekly bank runs as needed.

John Wieland Homes and Neighborhoods

Staff Accountant March 2006 March 2007

Manager Shelley Pruitt, V.P. Finance and Accounting

Prepare monthly KPI and other misc. reports

Assist with month end closings, including journal entries and accruals

Reconcile monthly bank statements

Assist with annual audits, including account reconciliation’s

Assist with annual budgets for finance department

Key closing proceed wires

John Wieland Homes and Neighborhoods

Administrative Assistant August 2004 March 2006

Manager Doug Ray, CFO and V.P. Finance and Accounting

Financial reporting, including weekly and monthly spreadsheets

Responsible for organizing the company’s yearly bankers meeting with our 12 affiliated banks,

including all handout materials, luncheons, power point presentations set up.

Planning all company outings, including bus tours of our new neighborhoods.

Planning and monitoring our monthly finance department meetings and financial forecast

updates

John Wieland Homes and Neighborhoods

Accounts payable Representative September 2003 August 2004

Manager Keven Hatcher, Director of Accounting

Process company invoices, match and distribute all weekly checks to all outside vendors and

internal company members

Assist internal and external customers with invoice payment questions, including expense

reports or other payment issues with sense of urgency

Other Experience

Exel Logistics

Administrative Assistant October 1997 July 2003

Customer Service Manager August 1996 October 1997

Customer Service Representative

December 1993 August 1996

References Available Upon Request

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