Customer Service Sales

Kris Thomason

Powderly, TX

Cell 817-***-****

*********@*****.***

Experience:

•

Customer Service Work well under MS Office Proficient

deadlines and time

Data Base Maintenance Office Support

constraints

Spreadsheets Order and maintain

Sales Office Supplies

Reports

Tracking Shipments Dispatch

Problem Resolution

Maintain Freight

Organizational skills Analysis

Purchasing

Double D International- Sales/Purchasing/Logistics

4/1/14 - 8/26/14

• Sell sustenance items to Federal Prisons.

• Located and negotiated pricing for items customer needed.

• Located, negotiated and arranged freight to sip items to customer.

Logisticorp - Dispatch/Customer Service

11/12/13 - 4/1/14

• Dispatch and track shuttles

• customer service

• problem resolution

Vistar – Customer Service Specialist/Inside Sales

8/13/2012 – 7/14/2013

•

• •

Order entry Switchboard relief

• •

Customer relations Problem resolution

• •

Inside sales Research and assistance

• Route maintenance

Snyder Industries / Customer Service Specialist

8/2011 to 7/2012

•

• •

Data entry of drawing and non order tracking

drawing orders • general office

• customer assistance

• Switchboard relief

• routing calls to appropriate sales

department

Classic Foods-Sales Assistant-Customer Service Specialist

7/28/2008 - 11/19/2010

•

• •

First point of contact in customer The support person for everyone in

service and situation resolution. the office

• •

Prepare daily and weekly reports for Research as well as back up for

president and sales team. anyone who may be out.

• •

Data entry of sales orders in Produced excel spreadsheets for many

MAS500. members of the team

• •

Maintain customer data base and Correspondence to customers and

files. vendors.

• •

Maintain freight analysis for Collections and account maintenance.

logistics coordinator. • Maintained solid relationships

• Determine which warehouse products between company and customer.

will ship from and track shipments

from pick up location to customer.

Aflac – Independent Insurance Agent – 8/2006 – 6/2008

•

• •

B2B sales and customer service. Appointment setting

• •

Calling on businesses offering Servicing accounts.

insurance products.

Aguamation - Account Manager 11/2005 – 5/2006

•

• •

Established new accounts with the Follow up calls

latest in drinking water • Appointment setting

technology.

• Logging activity for weekly meeting

• Cold Calling on Business Owners

Dustless Air Filter Co. (Contract) - Sales/Marketing 1/2002 – 11/2005

•

• •

Customer Service fabricated custom filter

• •

General Office data entry

• •

Brought in new accounts Order taking and filling

• •

Maintained existing accounts. Client data base maintenance

• Invoicing

Education: GED

Qualifications and Software

• • •

MAS 90, 200 & 500, 700 AS400 Shipping and

Distribution

• Ariba

• •

Netscape Spread sheets

• Multi-Line Phone

production

• Oracle

• Typing 45-50 wpm

• Project management

• Windows

• Accounts receivable

• Client service

NT/95/98,20072008,

• Scheduling

Vista • Inventory control

•

• Dispatch

MS Office (Word, • Mail routing

•

Excel, Access) Cross coding

• 7000 ksph/97-98%

• Internet • Collections accuracy

• Data Entry • Travel arrangements

• AMS 360

• Client Data Base • Switch board

• MS Outlook • Document preparation • Teletrac

• Act Data base • Meeting & Event

• planning

Edge

Contact this candidate