Human Resources Resource

Alana Trotter

510-***-****/************@*****.***

HUMAN RESOURCES PROFESSIONAL

Emphasis and competencies included:

Superior Customer Care, Excellent Organizational Skills, Employee Relations, Conflict Resolution, Recruitment &

Staffing,. Training and Development

PROFESSIONAL EXPERIENCE:

Director Human Resources (promoted 2014), formerly HR Manager

Family Radio Stations, Inc., Oakland, CA, September 2013 to Present

• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling

managers on candidate selection; conducting and analyzing exit interviews; recommending changes.

Prepares employees for assignments by establishing and conducting orientation and training programs

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Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations;

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preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and

implementing pay structure revisions.

Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and

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discipline employees; scheduling management conferences with employees; hearing and resolving

employee grievances; counseling employees and supervisors.

Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit

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needs and trends; recommending benefit programs to management; directing the processing of benefit

claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and

conducting educational programs on benefit programs.

Ensures legal compliance by monitoring and implementing applicable human resource federal and state

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requirements; conducting investigations; maintaining records; representing the organization at hearings.

Maintains management guidelines by preparing, updating, and recommending human resource policies and

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procedures.

Maintains historical human resource records by designing a filing and retrieval system; keeping past and

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current records.

Maintains professional and technical knowledge by attending educational workshops; reviewing

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professional publications; establishing personal networks; participating in professional societies.

Completes human resource operational requirements by scheduling and assigning employees; following up

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on work results.

Maintains human resource staff by recruiting, selecting, orienting, and training employees.

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Maintains human resource staff job results by counseling and disciplining employees; planning,

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monitoring, and appraising job results.

Contributes to team effort by accomplishing related results as needed.

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Human Resources Project Manager – (Union Experience)

Aspire Public Schools, Oakland, CA, December 2012 August 2013 (Contract Assignment)

• Supported key projects and initiatives for the Human Resources Department

• Established project plans, identifies milestones, and drives tasks and initiatives through to successful

completion

• Kept HR information updated on Aspires Intranet and website, as well as policies, documents,

templates, etc.

• Coordinated the transition of personnel files to electronic personnel file management

• Researched Human Resources information for Aspire’s new market initiatives

• Coordinated the Principal Webinar training series and other training

• Assessed training and skill building needs across the organization, research cost effective methods of

delivery

Human Resources Manager

Meyer Sound Laboratories, Berkeley, CA, July 2007 to April 2011

• Reviewed employment requisitions for proper classification, duties and minimum requirements.

• Recommended process improvements and highlights opportunities for increased consistency/efficacy

across the functions and geographies as applicable.

• Performed yearly audits for EEO, EEOC, 401k, & healthcare benefits

• Administered and monitored all aspects of COBRA, ERISA, and FMLA

• Developed, organized and implemented training programs for employee development

• Payroll Functions

• Performed all Corporate Recruitment from entry to high level management positions.

• Performed screening process: first line screening and recommendations for hiring managers.

• Administration of company wide policies, procedures, and practices in accordance with stated corporate

objectives and Federal and State legal requirements.

• Evaluated new or changing job assignments, assisted management in drafting job descriptions, and

recommended appropriate level to management.

• Monitored and identified potential employee relations issues and made recommendations to management.

• Reviewed disciplinary cases and approved or recommended the implementation of corrective actions by

supervisors/managers.

• Provided advice and counsel to employees and managers on work related problems, interpreted personnel

policies and programs as required.

• Represented Human Resources on the Quality and Safety Management Teams.

• Developed and designed training programs for managers in the areas of interviewing, hiring, terminations,

promotions, performance review, conflict resolution, and workplace harassment. Provided individual and

small group training sessions when necessary.

• Reviewed submitted performance appraisals; identified unusual employee circumstances, providing

counseling and assistance for employees, supervisor and managers.

• Administered salary administration programs to ensure compliance and equity within organization.

• Reviewed and approved individual salary actions within limits of the salary plan guidelines and competitive

market wages.

Executive Human Resources Representative/Generalist – (Union Experience)

Stars Behavioral Health Group, Oakland, CA, January 2006 to October 2006 (moved to Nevada)

• Administrated and coordinated On boarding process for all new and transferring employees

• Handled all new hire paperwork, benefit administration, background checks, drug screening and final offer

letter drafting.

• Setup employees on timekeeping system and made sure all employee numbers were assigned accurately.

• Assisted with payroll processing and timecard collection as well as checking timecards for accuracy of

information.

• Created and presented PowerPoint presentations for monthly management meetings.

EDUCATION: B.A. in Business Administration, with a concentration in Human Resource Management,

CSU Hayward 2005

SPHR: Currently obtaining

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