Denisha Neal
***** ********* ***** ***. *** Riverview M I 48193
313-***-**** n *********@*****.***
Medical Office Administration
Education and T raining
R oss Medical Education Center
Taylor M I
Medical Insurance Billing and Office Administration Certificate Graduated
October 2013
Key Competencies
Law and Ethics Medical Terminology
H IPAA Vitals
Diversity Training Medical Office Procedures
Medical Office Automation First Aid
Anatomy and Physiology Electronic Health Records
D iversity Training
E mployment Experience
A-Access P.C. Family Health T renton
MI
Medical Administrative Assistant Extern Completed October
2013
• Filing, copying, faxing and mailing of office documents
• Working directly with the insurance company, healthcare provider, and patient to get a
claim processed and paid
• Reviewing and appealing unpaid and denied claims
• Answer phones and scheduling patients
• Verifying patients’ insurance coverage
• Medical reception duties which allowed the answering patients’ billing questions
• Administrative filling and record keeping
McDonalds Taylor M I
Food Service Worker May 2011 - J une 2011
• Assists cooks, bakers and meat cutters in preparing and cooking meats, vegetables and
other foodstuffs according to recipe and food service standards.
• Serves prepared meals, maintaining proper portion control.
• Receives, checks in and inventories foodstuffs and supplies according to requisition.
I nforms supervisor of inventory levels.
• Cleans and sanitizes work area and equipment in order to maintain ki tchen and food
service areas according to standard.
Certificates
Basic Life Support A pril 2013 - A pril 2015
• CPR and First Aid Training