Manager High School

Jessica Cortes

***** ****** ***, ******, ** *****

Phone: 818-***-**** Email: ****************@*****.***

SKILLS SUMMARY

• Trilingual, Spanish, English & Sign Language • Work well supervised and unsupervised

• Knowledge of Microsoft applications • Ability to multitask in fast paced environment

• • Excellent Communication skills

CPR/First Aid certified

• • Supervisory skills

Data Entry: 65 wpm

• • Able to work both independently and as

Internet navigation

• collaborative team member

Self-motivated

• Excellent client relation skills

• Superb people skills

PROFESSIONAL EXPERIENCE

Professional Disc Jockey

Oxwood Inn Van Nuys, CA 02/2009 -Present

• Maintain consistent positive rapport with guests to ensure positive nightlife services

• Provide a knowledge of large selection updated and outdated music for nightlife events

• Improvise music selection to maintain customer satisfaction based on the crowd on nightly basis

Case Manager

Social Vocational Services Northridge, CA 07/2012 - 04/2013

Monitor, evaluate, counsel, maintain, record, and conduct client objective progress regarding vocational goals

n

Plan, organize, conduct meetings with counselors, care-providers, and clients daily

n

Independently coordinate daily caseload for approximately 80 clients with intellectual disabilities

n

Planning, scheduling, and travel arrangements for daily activities

n

Maintenance of relationships with Regional Center, care-providers, parents, vocational agencies and Department of

n

Rehabilitation

Operate and answer phone calls, screen, take messages, relay information, schedule appointments, and resolve client

n

complaints and crisis intervention

Perform administrative tasks for Program Director such as proofreading, email transcription and development, official

n

documentation submission

Increase number of clients served in program and maintain their participation

n

• Provide program/office management during the absence of Program Director

Job Coach

Goodwill of Southern California Panorama City, CA 02/2010 - 05/2012

Direct, assist, instruct daily tasks for clients with intellectual disabilities

n

Maintain daily case notes regarding client objective progress

n

• Advocate and enforce client rights, safety among daily store procedures and compliance regulations

Softball Manager/Coach

Los Angeles Unified School District Sylmar, CA 02/2006 -02/2010

• Supervise, coach, motivate, conduct daily practices and manage games for a high school

• softball team

• Monitor academic progress for athletic eligibility

Collateral Analyst/Business Unit Coordinator.

Countrywide Home Loans, N.A. West Hills, CA 10/2003 -02/2006

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• Monitor, assign, and correct subprime loans ensuring there are no outstanding loans in department

• Assist employees with problem files

• Input data for processed loans into Sapphire system

EDUCATION

University Of Phoenix

• Bachelors of Science Psychology Program - Currently Enrolled

Contact this candidate