Customer Service Sales

Tiffany Williams

Communications Rep

Acworth, GA

*********@*****.*** - 407-***-****

Seeking a position where I can communicate effectively to convey informational guidance, provide lead-ership

and lead my targeted audience through problem solving techniques. Dedicated and goal oriented professional

with progressive, proven leadership experience in directing workforce development programs and initiatives. I

am highly organized and efficient in providing administrative direction and office opera-tional strategies critical

to organizational success with proven ability to thrive in busy environment with positive results.

WORK EXPERIENCE

General Manager

Popeyes - Northport, AL - May 2013 to May 2014

Responsibilities

Assists the restaurant manager by overseeing assigned shifts and monitors brand standards execution and

adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment

Recommend corrections; and participates in their execution as required. Enforce sanitary practices for food

handling, general cleanliness and maintenance of kitchen, dining areas and restrooms. Cash handle, inventory

and other operational procedures. Maintain & implement a strong commitment to guest satisfac-tion.

Accomplishments

I improved the customer service environment from unprofessionalism to a professional atmosphere by hiring

the right people and scheduling the right people. My Goal on entering this job was to produce sales, my first

week at this job I raises sales 12 percent vs last years sale. I accomplished this my promoting the company,

via email, posters, flyers around the community.

Skills Used

I used skills such as Leadership Communication Skills / Organization and prioritization skills / Strong verbal

and personal communication skills.

SALES ASSCOIATE

Charlotte Russe, GA - August 2012 to January 2013

2012

requirements included working at the cash wrap, processing check-outs, managing inventory, stocking and

placing it in the store, rearranged throughout the store to replenish and redisplay new merchandise and

Providing courteous and prompt service.

ASSISTANT TECHNICAL DIRECTOR

HOURLY ASSCOIATE - Aberdeen, MD - 2011 to 2012

Aberdeen, MD 2011-2012

Bakery Opener; Stocking/ Baking products, Cash Handled, managed stock Levels. Provided quality customer

service while keeping the store in a presentable manner.

ASSISTANT TECHNICAL DIRECTOR

Dancer

Mary Mcleod Bethune Performing Arts Center - Daytona Beach, FL - 2008 to 2011

Daytona Beach, Fl 2008-2011

Assisted in maintenance/necessary paperwork for the technical and artistic operations of the theatre. Trained

and supervised the technical crew, supervised performances, ran rehearsal, supervised loading and unloading

of sets and equipment's, called cues, operated sound and lighting consoles, Effectively communicated with

Directors, Musicians, Actors, Dancer for post-production and show days.

CASHIER/CUSTOMER SERVICE REP

Mary Mcleod Bethune Performing Arts Center - Daytona Beach, FL - 2008 to 2011

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Calculate total payments

received during a time period, and reconcile this with total sales. Compute and record totals of transactions.

Resolve customer complaints. Answer customers' questions, and provide information on procedures or

policies.

PRODUCTION INTERN

VOLUNTARY WORK - Los Angeles, CA - 2010 to 2010

2010

Performed clerical duties; answering calls, data input, scanning. Assisted in production performances;

Costume maintenance, Music editing, problem solving consultant.

SECRETARY OFFICE /ASSISTANT

Williams Chiropractic Clinic - 2006 to 2007

Responsibilities include greeting patients, medical history input, insurance claims input, answered calls,

scheduled appointments. Assisted patients in chiropractic exam and treatment preparations.

INTERN

C.N.A - 2006 to 2006

2006

Provided interpersonal communication skills and emotional support to patients. Assisted patients in daily

actives; getting dressed, eating, walking, recorded vital signs etc.

EDUCATION

BA in Speech Communication & Theatre Arts

BETHUNE COOKMAN UNIVERSITY - Daytona Beach, FL

2010

SKILLS

Computer Literate: Typing Speed: 45 wpm/Windows PC/ Macintosh User, AutoCAD/Vector Works/Microsoft

Office (Excel, Word, Outlook, Powerpoint) Clerical skills/Leadership Communication Skills / Organization

and prioritization skills / Strong verbal and Personal communication skills/ Self mo-tivated / Professional

Public speaking/Creative Thinker/ Problem Solver/ Team Player/ Management Skills/ Research and Planning/

Flexibility/Adaptability

ADDITIONAL INFORMATION

SKILLS Computer Literate: Typing Speed: 45 wpm/Windows PC/ Macintosh User, AutoCaD, General

Skills: Leadership Communication Skills / Organization and prioritization skills / Strong verbal and personal

communication skills/ Self motivated / professional public speaking

Contact this candidate