Customer Service Human Resources

Carolyn C. McCormick

***** ********** *****

Sterling, VA 20165

Home: 703-***-****

Cell: 224-***-****

***.*********@*******.***

Education:

M.S. Elementary Education with Distinction, Mercy College, New York, NY (May 2006)

B.S. Business Administration, Caldwell College, Caldwell, NJ (Aug 2002)

Experience:

Vice President, Lowes Island Elementary School PTO, Sterling, VA (2011-2014)

Managed a $75,000 annual budget for this 420 member 501c3 non-profit organization. Recruited

numerous volunteers, supervised committees and coordinated 6+ large scale fundraising events inviting

700+ guests to participate in fundraising events. Hands-on supervision of full scope of event from

inception to execution. Partnered with local business and community members to provide marketing and

business development opportunities. Single event revenue (including silent auctions, bingo nights,

educational enrichment programs and a fun run) ranged from $5,000-$20,000.

Organized community outreach and landscape beautification projects partnering with local businesses and

organizations.

Teacher/Instructor, Claude Moore Community Center Preschool, Sterling, VA (2010-2014)

Preschool teacher and instructor following a learning-based curriculum including “My First Preschool”

focusing on literacy and social skills, as well as Art, Movement and Music classes. Developed and

designed classes to meet specific needs of community.

Co-managed annual fundraising event producing revenue of $5,000-$8,000 per annum.

Special Education Teacher, New York City Public Schools, PS 335, New York, NY (2004-2006)

Special Education Teacher in a self-contained 4th/5th grade classroom. Teaching in an 18:1:1 classroom

included literacy, math and science as well as behavior management and social skills. Diversified

curriculum tailored to individual students. Extensive experience in writing assessments, IEPs and

consulting with administrators/specialists to obtain the appropriate services for each student. Responsible

for evaluations and guidance to students, parents, teachers, administrators and colleagues. Contributed at

educational team meetings on a regular basis with a goal of providing the most comprehensive education

experience to meet the individual needs of each child. Instrumental in outlining both academic and

behavioral guidance to afford students every opportunity to achieve success.

Intelligence Officer/Personnelman First Class, US Navy Reserves, New York, NY (1987-2005)

Assignments include Intelligence Analyst, Career Counselor and Administrative Supervisor with various

administrative and analytic duties. Responsibilities included educational testing and coordinating training

programs. Processed thousands of personnel documents to ensure all service member qualification were

current and accurate. Master at MS Office and related administrative/human resources software programs.

Overhauled administrative management of a 25+ member unit to ensure full mobilization readiness.

Regularly coordinated military and commercial domestic and international travel, providing flawless

customer service and administrative support to the team.

Human Resources Manager/Trainer, Grey Healthcare Group, New York, NY (1999-2002)

Managed the human resources function for a pharmaceutical advertising agency, including training,

organization development and performance management. Managed a team of four with primary

responsibility for training programs, including orientation, performance management, global relocation

and customer service. Handled business aspects to include salary planning, department budgeting,

recruitment and retention, often partnering with executive team to achieve common goals.

Quality Resources Coordinator, Trinitas Hospital, Elizabeth, NJ (1997-1999)

Administered credentialing process for physicians and tracked surgical/medical events.

Human Resources Representative, Alexander Hughes Selection, London, UK (1992-1996)

Provided human resources and administrative support to recruiting team.

Additional Education and Experience:

Substitute Teacher, Loudoun County Public Schools, Ashburn, VA (Mar 2014-Present)

Licensed VA Special Education Teacher. Fulfill a variety of assignments including Classroom Teacher,

Special Education Teacher, ELL, FLES and Physical Education.

Completed New York City Teaching Fellowship for Students with Disabilities, Grades 1-6. (May

2002)

Initial employment gained through the New York City Teaching Fellows Program, where I was selected

as one of 2,000 candidates from a nationwide pool of 18,000 applicants. Candidates were awarded a

scholarship to complete a master’s degree program in education in the evenings and summers, while

teaching full-time. Acceptance into the program mandated a two-year appointment to teach in a New

York City public school, in an area of low socio-economic status. The program specifically recruits

successful professionals from other fields to enter academia. Upon completion of the program I was

asked to continue my appointment at PS 335, and encouraged to consider post-graduate studies for future

leadership positions with the New York City school system.

Continuing Education Classes, Northern VA Community College, GPA 4.0, Spring 2011

Teaching Children Art, Music & Movement

Health, Safety and Nutrition Education

Early Childhood Education Program, Westchester Community College, Valhalla, NY,

GPA 4.0, 12 credits, 2003/2004

Assistant Coach/Opening Day Committee Member, Lower Loudoun Little League, Sterling, VA (2011-

14)

Board Member, Lowes Island Condominium Owners Association, Board of Directors (2009-11)

Vice President, Membership, MOMS Club of Sterling (2008-09)

Activities Committee Chair, MOMs Club of Sterling (2006-07)

Crisis Center Volunteer, New York Foundling Children’s Hospital (2001)

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