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Customer Service Assistant

Location:
Lancaster, PA
Posted:
July 15, 2014

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Resume:

Philip Cheung 267-***-****

*** ******** ****, #*, *********, PA 17603 acezlj@r.postjobfree.com

Professional Profile

I graduated from Temple University with a B.S. degree in Neuroscience and Religion, and I will be

awarded a M.S. in Psychology, School Psychology from Millersville University upon the completion of one

more graduate level course. With my prior and current experiences working with students as an Outreach

Counselor and Graduate Assistant at Millersville University, I wish to obtain an employment opportunity

that will allow me to foster both m y genuine passion for serving others and to further my commitment to

dynamic fields of science, medicine, and human services.

Familiarity with Microsoft Office Administration and interpretation of

cognitive and personality assessments

Teaching/Tutoring, Instructional Skills

Laboratory Skills

Interviewing

Native language proficiency in English and

Organizational skills

Chinese

Supervisory skills

Limited working proficiency in Korean

Data collection, presentation, and

Professional CPR and First Aid Certified

interpretation

Customer Service

Professional Experience

Millersville University of Pennsylvania, Millersville, PA

July 2012-Present (Min. 20 hours/week)

Outreach Counselor/Graduate Assistant, Millersville Scholars Program (MSP)

Achievements:

Graduate Assistantship

Responsibilities:

Handle a case load of twenty (on average) freshmen undergraduate students

matriculated into the university through the summer program (PSSI)

Conduct weekly/bi-weekly meetings with students to ensure a healthy transition

into college and to address any concerns or problems that may arise, including

problems with financial aid and course registration

Interview potential students for PSSI

Interview potential staff members for PSSI

Conduct study sessions for various science courses

Interpersonal Supervisor, Pre-Scholars Summer Institute 2013 (July 2013-Aug. 2013)

Responsibilities:

Designed a "Life and Study Skills" (LSS) curriculum component to the summer

program

Generated lesson plans for LSS

Philip Cheung 267-***-**** acezlj@r.postjobfree.com Cheung 2

Implemented LSS

Oversaw a general student body of 90+ students

Supervised a team of 4 staff members directly

Millersville University of Pennsylvania (cont’d)

Residential Supervisor, Pre-Scholars Summer Institute 2012 (July 2012-August 2012)

Responsibilities:

Oversaw a student body of 100 students during a summer program for students

who were unable to gain admittance through regular admissions

Implemented nightly constructive activities for students with staff

Supervised a team of 7 staff members directly

Conducted meetings with staff members

HCR-ManorCare, Lancaster, PA

November 2013-Present (28hours/biweek)

Activity Assistant

Responsibilities:

Implement and facilitate activities for the residents and patients primarily in the

dementia unit

Ensure the well-being of the residents and patients

Penn Wynne Presbyterian Church, Wynnewood, PA

August 2009-June 2012 (12 hours/week)

After School Program Staff

Responsibilities:

Transported students from their elementary school to the program site

Ensured the physical, psychological, emotional, and behavioral well-being of all

students

Assisted with homework and other academic related issues

Implemented and taught a martial arts program for and to the students

Temple University Systems Neuroscience Laboratory, Philadelphia, PA

August 2011-May 2012 (6.0 credits)

Student Researcher/Independent Study

Responsibilities:

Prepared mouse brains for sectioning

Sectioned mouse brains on Vibratome

Mounted and stained mouse brain sections

Performed hippocampal tracing and cell counting on StereoInvestigator

Philip Cheung 267-***-**** acezlj@r.postjobfree.com Cheung 3

Bancroft Neurohealth, Haddonfield, NJ

May 2010-December 2011 (16 hours/week)

Program Associate, Brain Injury Services, Residential

Responsibilities:

Assisted brain injured individuals with their daily tasks, including personal and

dental hygiene

Completed daily logs that recorded the daily events of the persons se rved during

my shift

W orked towards orientation goals with the persons served

Administered medication

Education

Millersville University of Pennsylvania, Millersville, PA

M.S. in Psychology, School Psychology

August 2014 (anticipated)

Relevant Course(s):

BIOL 651: General Microbiology

EDUC 671: Curriculum Development in the School

PSYC 530: The Child in the Family System

PSYC 536: Applications of Biopsychology

Research Project/Paper: “Glioma/Glioblastoma Multiforme: An Overview and

Review of Current Treatment Options”

PSYC 540: Classroom Discipline

PSYC 547: Applications of Social Psychology

PSYC 586: Topics: Childhood Disorders

Research Project/Paper: "Depression: An Overview of Characteristics, Treatments, and

Outcomes with a Focus on Childhood and Adolescent Depression”

PSYC 600: Seminar in School Psychology

Research Project/Paper: “Parental Involvement in the Academic, Personal, and Interpersonal

Successes of Children”

PSYC 612: Research Design and Statistical Analysis

PSYC 631: Psychotherapy and Intervent ion

PSYC 646: Consultation

PSYC 671: Psychological Assessment I (Cognitive Assessment)

PSYC 672: Psychological Assessment II (Academic assessment - FAAB, BOSS, CBA, CBM)

PSYC 673: Personality Assessment

Administration and interpretation of:

MMPI-II, TAT, Projective Tests

Temple University, Philadelphia, PA

B.S. in Neuroscience, Religion

May 2012

Primary Major: Neuroscience (3.46/4.00)

Capstone Project: “Positive Correlation between Cholesterol and Aβ Levels: A New Look at

Alzheimer’s disease”

Secondary Major: Religion (3.87/4.00)

Capstone Project: “Emptiness and its everyday implications”

Dean’s List

Philip Cheung 267-***-**** acezlj@r.postjobfree.com Cheung 4

Professional Affiliations

Society for Neuroscience, Student Member

American Psychological Association, Affiliate Member, Student Member

Division 15, Educational Psychology

Division 16, School Psychology

Division 20, Adult Development and Aging

Division 38, Health Psychology

Division 40, Clinical Neuropsychology

National Association of School Psychologists, Student Member

Pennsylvania Psychological Association, Student Member

Alzheimer's Association International Society to Advance Alzheimer's Research and

Treatment, Student Member

Community Involvement

Holy Redeemer Catholic Church, Active Parish Member, Eucharistic Minister

Archdiocese of Philadelphia, Archdiocesan Pastoral Council, Member

References

Daniel Mercado

Director of Pre-Collegiate Programs

Millersville University

717-***-****

acezlj@r.postjobfree.com

Relationship: Supervisor

Pat Martin

Director

Penn Wynne Presbyterian Church

610-***-****

acezlj@r.postjobfree.com

Relationship: Former Supervisor

Amelia Lopez

Assistant Professor of Psychology

Director of the School Psychology Program

Millersville University

717-***-****

acezlj@r.postjobfree.com

Relationship: Faculty, Advisor



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