Kenesha Charles
Houston, TX 77072
Dear whomever this may concern,
I am very much interested in the position you have open. I feel I can
do it because I am very well rounded in my background and a quick study. I
have the drive and I was taught the best when it comes to customer service.
I'm a good person when it comes to the word empathy. I have excellent
communication skills, typing, 8 years in customer service dealing with all
kinds of situations, also in handling money which you will see in my
resume. I prepare for anything.
As you'll see in the resume enclosed, I have the background to work
with the public also standing on my feet for long periods of time,
professional experience, and a track record for which you are searching. In
addition, I am self-motivated, outgoing, excellent communication skills,
motivated, enthusiastic and would appreciate the opportunity to contribute
anyway you see fit to give your company great success.
I can promise that interview with me will not be a waste of your time
and I will make myself available at your convenience, during or outside of
normal business hours.
Sincerely,
Kenesha Charles
Kenesha Charles
10555 Spice Lane Apt 1502
Houston, TX 77072
**************@*******.***
Professional Experience
Sprouts Farmers Market
11940 Westheimer Rd.
July 2013- Present
Head Cashier/Supervisor
Received payments, Issue receipts and refunds, count money in the drawer
before the shift began, Greet customers, maintain a clean area, resolve
customers complaints. Manage employees on the registers and maintain
breaks/lunches on the floor. Standing for long periods of time. Prepare
cash receipts after establishment close, and make bank deposit.
Marshalls
5000 Westheimer Rd
March 2013-August 2013
Cashier and Men's Associate
Received payments, Issue receipts and refunds, count money in the drawer
before the shift began, Greet customers, maintain a clean area, resolve
customers complaints.
Kroger
9325 Katy Freeway
January 2012-November 2012
Cashier & Supervisor
Received payments, Issue receipts and refunds, count money in the drawer
before the shift began, Greet customers, maintain a clean area, resolve
customers complaints.
Ross Dress For Less
9403 Katy Freeway
June 2011-January 2012
Cashier, Cash Office, Stockroom, Sales Associate, Fitting Room
Received payments, Issue receipts and refunds, count money in the drawer
before the shift began, Greet customers, maintain a clean area, resolve
customers complaints.
Counting money in the cash office balancing books, mailing off checks,
making deposit. Helping customers in the fitting room and on the floor.
Prepare cash receipts after establishment close, and make bank deposit.
RGIS
11222 Richmond Ave
December 2010-August 2011
Auditor
Supervise auditing of establishments and determine scope of investigation
required.
Collect and analyze data, standing for long periods at a time, counting to
make sure every store has the accurate amount of merchandise.
Zuma Fun Center
6767 Southwest Freeway
May 2007-July 2009
Cashier/ Party Host/Cook
Provide guest with menus, greet customers, help them and their children get
around; serve their food while providing the most respectful service they
could have. Plan the parties so that the parents can just sit and relax.
Operate cash registers to accept payments for food and beverages. Clean and
Vacuum.
Volunteer Work
May 2001-Present
Sharpstown Middle School
8330 Triola
General Clerk
Answering phones, making copies, handling faxes outgoing and receiving,
running small errands for teacher and principals, and operating the
computers usage typing 35-40wpm
Additional Skills
. Very Friendly
. Easy to get along with others
. Determined
. Very social not afraid to ask questions
. Always on time
. I can type 40 wpm and navigate through the basically anything
. I'm a hand on person not afraid to get a little dirty.
Reference
Lauretha English 832-***-**** 9 Years Former Co-Workers
Demonay King 832-***-**** 5 Years Former Co-Workers
Iva Nickerson 832-***-**** Mother and Mentor