Customer Service Data Entry

FARM SAEPHAN

**** *.**** **. *** B, Oakland, Ca *4606

Cell phone: 510-***-****

************@*****.***

PROFESSIONAL SUMMARY

Motivated focused leader who goes above and beyond basic tasks and takes on

multiple projects at once. A professional leader with a strong customer

service orientation and problem solving skills also dedicated to being a

team player with excellent work ethic and years of experience in management

and other administrative duties in a busy medical corporate setting.

STRENGTHS

. Highly dependable

. Willing to learn new skills suitable for the position

. Honest and hard working

. Work well under pressure

. Excellent attention to detail

SKILLS

. Data Entry

. Customer service-oriented

. Employee training and development

. Administrative support

. Insurance and patient billing

. Knowledge of ICD-9 and CPT codes

. Familiar with Durable Medial Equipments (DME)

WORK HISTORY

Data Entry, Lead

Pacific Medical, Inc. - Tracy, Ca (5/2001- 7/2012)

. Input and processed patient files, including insurance processing and

billing.

. Supervised department of more than ten employees and other departments

if necessary.

. Managed and assisted with department work flow to ensure quality work

is done quickly and in a timely manner.

. Reviewed Daily productivity

. Assisted team with problems and questions, giving individuals step by

step instruction to resolve issues.

. Managed employee's attendances, including approval of overtime, sick,

and vacation requests.

. Responsible for interviewing, hiring, and training of new employees.

. Daily contacts with insurance companies, patients and Sale

Representatives.

. Maintained and provide monthly reports of team's performances.

. Scheduled and performed team meetings.

EDUCATION

Oakland Evening Adult School- Oakland, Ca (7/2000- 4/2001)

References available upon request

Contact this candidate