Customer Service Sales

Maggie Marek

** **** ******* **** **.

Windsor, ON, N8Y 4W2

519-***-**** / ***********@*******.***

• PROFESSIONAL PROFILE

•Dedicated, honest, punctual and hardworking.

•Self motivated with strong planning, organizational and leadership

skills.

•Consistently maintain excellent relations with customers an co

workers.

•Work effectively as a member of a team as well as independently.

•Dedicated, hardworking individual with an aptitude for learning.

•Demonstrates skills in managing change and maintains flexibility in a

variety of challenging environments.

•Wide range of practical skills including attention to detail and

thoroughness.

•Responsible and reliable with excellent ability to plan, coordinate

and direct.

•Able to confer with clients to determine needs, requirements and find

effective solutions.

•Problem solver, critical thinker, eager to learn and able to take new

responsibilities.

EMPLOYMENT HISTORY

Customer Service Representative

2014

The Brick

Windsor, Ontario

•Presented and sold furniture and other staff to current and

potential customers.

•Prepare action plan and schedule to identify specific targets and

projected the number of contacts to be made.

•Followed up on leads and referrals resulting from sales

prospecting.

•Developed and implemented special sales activities to reduce

stock.

•Ensured smooth operation, including coordinating inbound and

outbound orders and shipments.

•Reported to Store Manager and completed daily services

documentations.

Sales Associate

2012 2013

Quilts ETC.

Windsor, Ontario

•Took cash payments, debit and credit cards.

•Greeted and dealt with customers on daily and afternoon basis.

•Resolved customer concerns and answered inquiries.

•Helped and made sure that customers approach always 100%.

•Responsible for opening and closing the store.

Sales Associate and Key Holder

2008 2012

Nygard International

Windsor, Ontario

•Took customer orders and received and processed payments by

cash, debit and credit cards.

•Swept and mops the floors, and performed other duties.

•Bagged and boxed purchases for customers.

•Unpacked products recived by store and counted, weighed and

sorted items.

•Priced items using stickers according to price list.

•Stocked shelves and display areas and kept stock clean and in

ordes.

•Directed customers to location of articles sought.

Waitress

2008

Windsor Husky Restaurant

Windsor, Ontario

•Greeted patrons, presented menus, made recommedations and

answered questions regarding food and beverages.

•Took orders and relayed to kitchen and bar staff.

•Prepared and served speciality foods at patrons' tables.

•Presented bill to patrons and accepted payment.

•Cleaned, peeled, sliced and trimmed foodstuffs using manual and

electric appliances.

Cashier/ Sale Associate

2003 2008

European Market

Windsor, Ontario

•Stocked shelves and cleaned counter area, greeted customers,

and entered the prices of items on cash register.

•Bagged and boxed purchases for customers.

•Priced items using stamp or stickers according to price list.

•Processed cash, checques and credit/debit card payments.

•Calculated daily/nightly shift payments recived and reconciled

with total sales.

EDUCATION

College Diploma

2002

Boleslav Prus and Julius Slovacki College

Poland

References available upon request.

Contact this candidate