RIKETA PARKS

*** ******* ******* ** *** H*

HOUSTON, TX 77090

832-***-****

acezi4@r.postjobfree.com

Career Objectives

Seeking the postion of an administrative in the medical field,front office, and customer service.

Summary of Qualifications

Office Assistant with 1 year of billing and coding,patient charting, and appointment scheduling in a busy medical

office setting.Medical amdministrive assistant who goes above and beyone basic administrative tasks and takes on

multiple projects.

Work History

Xerox, Texas

Customer care rep Aug 08, 2013

Attracts potential customers by answering product and service questions; suggesting information about other

products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;

selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to

ensure resolution.

Maintains financial accounts by processing customer adjustments.

Recommends potential products or services to management by collecting customer information and analyzing

customer needs.

sears, Texas

Mca Merchandising customer assistant Jul 20, 2012

In charge of how the product is presented on the sales floor and also there to offer assistance to customers or other

employees.

Burger King, Texas

Cashier Mar 03, 2009 - Jun 21, 2010

1.The first duty of cashier is to greet the customers entering into organization

2.Handling all the cash transaction of an organization

3.Receive payment by cash, credit card etc

Education

Everest Insitute, Houston, Texas

1 year college, technical or vocational school

Minor: medical administrative asst

Klein Forest, Houston, Texas

High School Diploma/GED

Computer Skills

• Database Software (Oracle, Access, etc)

• EMail Software (Outlook, Thunderbird, etc)

• Internet Browser (Internet Explorer, Firefox, etc)

• Personal Computers

• Presentation Software (PowerPoint, Flash, etc)

• Spreadsheet Software (Calc, Excel, etc)

• Word Processing Software (Word, WordPerfect, etc)

Additional Skills

Excellent planner and coordinator,Works well under pressure, Customer service-oriented, Excellent commuication

skills, and Word and Excel

Contact this candidate