Customer Service High School
Resume:
RIKETA PARKS
HOUSTON, TX 77090
***************@*****.***
Career Objectives
Seeking the postion of an administrative in the medical field,front office, and customer service.
Summary of Qualifications
Office Assistant with 1 year of billing and coding,patient charting, and appointment scheduling in a busy medical
office setting.Medical amdministrive assistant who goes above and beyone basic administrative tasks and takes on
multiple projects.
Work History
Xerox, Texas
Customer care rep Aug 08, 2013
Attracts potential customers by answering product and service questions; suggesting information about other
products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to
ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing
customer needs.
sears, Texas
Mca Merchandising customer assistant Jul 20, 2012
In charge of how the product is presented on the sales floor and also there to offer assistance to customers or other
employees.
Burger King, Texas
Cashier Mar 03, 2009 - Jun 21, 2010
1.The first duty of cashier is to greet the customers entering into organization
2.Handling all the cash transaction of an organization
3.Receive payment by cash, credit card etc
Education
Everest Insitute, Houston, Texas
1 year college, technical or vocational school
Minor: medical administrative asst
Klein Forest, Houston, Texas
High School Diploma/GED
Computer Skills
• Database Software (Oracle, Access, etc)
• EMail Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Word Processing Software (Word, WordPerfect, etc)
Additional Skills
Excellent planner and coordinator,Works well under pressure, Customer service-oriented, Excellent commuication
skills, and Word and Excel
Contact this candidate