Customer Service High School

Mindy Deichert

*****************@*******.***

Cell: 1-519-***-****

Home: 1-519-***-****

Education

September 2011- May 2012

University of Western Ontario: Althouse Faculty of Education

Bachelor of Education: Primary/ Junior

Graduated with Distinction

September 2007- April 2011

McMaster University

Honours Geography Program

September 2002- June 2006

South Huron District High School

Experience

Kingdom Covenant Academy, Mississauga, Ontario,

(March 17, 2014-Currently)

Secretary / Supply Teacher / Educational Assistant

• Typing newsletters and permission forms

• Creating and editing documents

• Answering phones/ taking messages

• Coving classes when home room teacher is not available

• Assisting students with learning disabilities

Kingdom Covenant Academy, Mississauga, Ontario,

(February 28, 2013-March 17, 2014)

Grade 3 / 4 Teacher (LTO)

• Teaching and planning lessons based on the Ontario curriculum guidelines

• Assigning and correcting homework

• Preparing, administering and correcting tests

• Evaluation of student assignments

• Discussion of results with parents, school administration and students

• Providing assistance to struggling students

• Covered Grade 8 science lessons

Zurich Public School, Zurich Ontario,

(March 5, 2012 – April 27, 2012)

Teacher Candidate

• Teaching grades

• Computer skills

• Organization skills

• Time management

• All subjects covered

Anne Hathaway Public School, Stratford, Ontario

(October 11, 2011- November 18, 2011)

Teacher Candidate

Grade 5: Math, Science, Language

Grade 2: Drama

Smart Board Certification

Computer knowledge utilized a great deal

McMaster University, 1280 Main Street, Hamilton, Ontario

(May 16- September 3, 2010)

Research Assistant Position

Office time- contacting participants and logging/ organizing data

Charting data from study into computer program

Team work

Interviewing participants who volunteered to be part of the Hamilton Active Living

Study

taught people how to properly fill out a time use daily questionnaire and use a

small GPS device

required phone etiquette, as I was required to call people in order to recruit

participants

Hansen’s Your Independent Grocer Thames Rd., Exeter, On,

(May 30, 2004- January 28, 2013)

Produce Clerk/ Grocery Clerk

Training new staff for produce, salad bar, and grocery positions

stocking and rotating products to ensure the customer always has the freshest

available product

Customer service – handling questions, concerns, comments, and requests of

customers on a daily basis; I have also worked in several other departments

within in the store

Additional Qualifications

CPR and First Aid certified

Smart board Certified

Aboriginal Day Certificate

Math Workshops

Social Justice and Equality workshops

EQAO workshop

Volunteer

Bluewater Coast Public School (September 2012- currently)

General assistant to grades Jk- 2

Specific focus on math and language for grades 3-6

Zurich Public School (March 2012- June 2012)

Assisting young students with reading and writing skills

South Huron District High School (April 2012-May 2012)

Assisting in the Special Education Classrooms (language, math, science,

physical education)

Cope (Co-operative Opportunities Providing Education): assisted with

independent studies

Resource room assistant: Homework assistance in all subjects

Tutoring with Frontier College: Literacy Program in a Kindergarten Class

(September 2010 – April 2011)

Running centres for learning activities such as math and reading

Assist with one on one reading with students who are struggling to learn how

to read

Tutoring with Frontier College: Team organizational leader for literacy

program(grades 4 &5) (December 2010 – April 2011)

Conducting site orientations with new volunteers

Assist elementary students usually those in grades 4 and 5

One-on-one reading program

As the leader for this program I was required to keep track of all students and

volunteers involved, as well as the level of improvement that was seen for

each student while they were participating in the program.

References

Marcia Lovell (Principal- Kingdom Covenant Academy)

Phone Numbers: Work: 905-***-****

Cell: 647-***-****

Email: *******@***************.**

Pamela D'Mello (Vice Principal - Kingdom Covenant Academy)

Phone Numbers: Work: 905-***-****

Cell: 647-***-****

Email: ********@*****.***

Marlene Thornton (Associate Teacher)

Phone Numbers: Home: 519-***-****

Email: ********@**.*****.**

Contact this candidate