Project Manager Human Resources
Resume:
CHRISTOPHER M. BAKER, C.P.C, AIRS/CIR
Beach Park, IL 60083
HYPERLINK "mailto:*********@*******.***"*********@*******.***
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EXPERIENCE
CDW 08/2013 - 04/2014
26125 N. Riverwoods Blvd, Mettawa, IL 60045
Senior Recruiter
Provides counsel and direction to hiring teams on effective internal and
external talent staffing solutions. This is achieved through: identifying,
screening and presenting qualified talent to CDW leaders
Develop strategic recruiting plans and guide hiring managers and candidates
through the recruiting process.
Educate internal hiring teams on market and talent intelligence trends.
Partner with hiring teams on the development of internal and external
talent staffing solutions.
Develop and execute sourcing plans from traditional and non-traditional
sources.
Network through industry contacts, associations, trade groups and coworkers
for active and passive candidates.
Review resumes and credentials for appropriateness of skills, experience
and knowledge in relation to position requirements.
Pre-screen candidates with consistent use of interview guides while
providing complete, accurate information to candidates about CDW and the
position.
Manage and coordinate all communications with candidates during the
interview and hiring process.
Build and maintain strong relationships with active and passive candidates,
as well as hiring managers.
Organize, lead and document post-interview debrief/feedback sessions with
interview teams and candidates.
Manage the recruiting lifecycle consisting of: presentation, selection,
offer, negotiation, closing and administrative components of the process
consistent with CDW guidelines and policies.
Maintain accurate documentation on all candidates, searches, hiring mangers
interactions and other recruiting activities to ensure a safe and thorough
audit if required.
Provide regular reporting through key metrics and analytics to inform,
guide and assist hiring teams with hiring demand planning and staffing
solutions.
Coach and mentor junior team members.
Guide hiring teams in the development of solutions to meet the talent
demands of the business.
CAPITAL ONE 05/2012 - 08/2013
26525 N. Riverwoods Blvd, Mettawa, IL 60045
Senior Recruiting Sourcing Specialist
Lead efforts to build a methodology and pipeline to ensure best in class
candidate generation.
Responsible for building relationships both with the internal recruiting
team as well as strategic partnerships with the Line of Business supported.
Instrumental in leading the engagement of new positions with the hiring
manager.
Build a project plan that will ensure that both the hiring manager and
recruiter understand timeline, responsibilities, and ownership.
Accountable for delivering the highest quality talent in the market for
open positions and pipeline generation for future openings.
Utilize and have available all cutting edge technology as well as support
from internal coordinators to assist with scheduling.
Support the recruiting enterprise/department.
Network internally with the recruiting team and Capital One to ensure
visibility and as a SME for our business.
Prioritize needs based on project basis and partner with Recruiting Manager
to determine those needs.
Sourcing, recruiting and interviewing to deliver an elite pipeline of
candidates.
Client management and interaction with hiring manger to ensure skill set
and market penetration.
Adhere to required processes, policies and compliance (OFCCP).
Organize and manage recruiting events, special projects, ongoing training
as well as meetings.
HSBC (Selected by Capital One as part of the HSBC Card Acquisition) 07/2010
- 05/2012
26525 N. Riverwoods Blvd, Mettawa, IL 60045
Senior Recruiter / Senior Project Manager
Work with hiring managers and other team members to develop and implement
recruitment strategies.
Metrics tracking.
Assist with a variety of department and company wide projects, including
employee survey, applicant tracking, department audits, diversity projects,
job enrichment training and department research.
Ensure hiring, promotion and job change practices are in line with company
philosophy and commitment to diversity and equality.
Ensure practices follow human resources regulatory compliance.
Ensure compliance, operational risk controls in accordance with HSBC or
regulatory standards and policies; and optimize relations with regulators
by addressing any issues.
Promote an environment that supports diversity and reflects the HSBC brand.
Maintain HSBC internal control standards, including timely implementation
of internal and external audit point together with any issue raised by
external regulators.
Knowledge of current government regulations related to employment (i.e.
EEOC, ADA, ADEA, EPA, EOE, FLSA, and other related federal or stare
regulations).
Recruitment for professional, supervisory, highly technical and mid to
upper management positions.
Work with colleges on internship programs
Attend campus career fairs, information sessions and other recruiting
events.
ROBERT HALF INTERNATIONAL
10/2009 - 07/2010
505 N. Riverside Drive, Gurnee, IL 60031
Staffing Manager
Recruit, interview and pre-qualify applicants for marketability and/or
existing job listings.
Administer and assess computerized skills testing and conduct skill-
building sessions to enhance applicant marketability.
Perform market analysis of current employment trends to assist in the
placement of applicants and to educate clients.
Prepare and debrief the applicant for interviews. Negotiate offers and
counter offers, as well as, obtain post-placement feedback from clients and
applicants to ensure retention.
Provide reference checks to clients on viable candidates as a value-added
service.
Coach and support other consultants and actively participate at company
meetings providing information on clients to upper management.
Recommended and implemented recruitment strategies.
Established and maintained solid client relationships to determine staffing
needs and to provide qualified candidates.
Utilize Internet job boards to identify and recruit applicants for open
positions.
Source and recruit top candidates by attending networking groups and job
fairs.
Qualify applicants for marketability.
Effectively market staffing services and established new accounts and
contracts.
Manage the candidate resume database for sourcing and tracking of
candidates.
DISCOVER FINANCIAL SERVICES
06/2005 - 07/2009
2500 Lake Cook Road, Riverwoods, IL 60015 (Corporate Headquarters)
Senior Recruiter/Senior Project Manager
Support the largest department (Business/Information Technology) within
Discover Financial Services consisting of over 2,000 professionals.
Filled/Staffed over 700 positions from professional, supervisory, highly
technical and mid to upper management while maintaining a 98% retention
ratio.
Deliver highest quality professional and executive-level candidates and
advances the brand across numerous markets and professional communities,
while guiding hiring managers and candidates through the selection process.
Full lifecycle recruiting and maintains excellent relations with hiring
managers, candidates and the community at-large. A wide degree of
creativity, near- and long-term recruiting vision, business understanding
and personal organization.
Oversaw the entire recruitment and selection process from creating job
advertisements; qualifying candidates to position requirements for current
and future opportunities; candidate assessment and present qualified
candidates with overall assessments and hiring recommendations
(prescreening to identify "fit" and aptitude).
Proven ability to manage multiple requisition assignments (up to 70
requisitions) and multiple projects with exceptional consultative skills.
Solely in charge of Vendor Management Program (screening and selection of
vendors).
Point of contact for job boards (CareerBuilder & Monster), pre-employment
screening service (ChoicePoint(Lexis Nexis) and outplacement firms (Right
Management & Impact Solutions) Established a strategic partnership with
hiring managers to determine expectations and requirements for current and
future open positions.
Comprehensive phone screens, face-to-face and out of state interviews to
determine viability of applicants for open positions. Recommend top
candidates to hiring managers and consults with them on perceived strengths
and weaknesses.
Extensive experience with structured recruiting processes, as a direct
result of strong understanding of (and compliance with) state and federal
employment laws, as well as, experience working in a large corporate
environment with multiple complex business units.
Provide AIRS Internet Recruiting Training and Non-Immigrant Visa
processing.
Participate in recruitment, interview, selection and negotiation of offers
for candidates.
Partner with hiring managers and business leaders to assess staffing needs
and develop sourcing strategies to identify key talent.
Partner with Human Resources Generalists to assess, recalibrate job
descriptions and compliance issues.
Update candidate and requisition information within ATS (PeopleClick) for
reporting purposes.
Foster a working relationship with hiring managers in determining open
position requirements and sharing industry specific data.
Develop, design and implement processes for screening resumes, routing
candidate information to hiring managers, scheduling and coordinating
interviews.
Consult with and advise hiring managers on developing and delivering
competitive offers.
Accountable for meeting established hiring targets and maintaining a time
sensitive focus.
Create and implement recruiting programs (college recruiting, executive
recruiting and vendor management).
MATTHEWS PROFESSIONAL EMPLOYMENT, INC.
02/2002 - 06/2005
321 Grand Avenue, Waukegan, IL 60085 (prior
experience) 06/1995 - 07/1999
Senior Recruiter
Recruit, interview and pre-qualify applicants for marketability and/or
existing job listings.
Administer and assess computerized skills testing and conduct skill-
building sessions to enhance applicant marketability.
Perform market analysis of current employment trends to assist in the
placement of applicants
and to
educate clients.
Prepare and debrief the applicant for interviews. Negotiate offers and
counter offers, as well as, obtain post-placement feedback from clients and
applicants to ensure retention.
Provide reference checks to clients on viable candidates as a value-added
service.
Coach and support other consultants and actively participate at company
meetings providing information on clients to upper management.
EDUCATION & CERTIFICATIONS TRAINING, DEVELOPMENT & AWARDS
San Diego State University Senior Level Project Management
(Technical Certification) Training
College of Lake County Company Values
Illinois Employment Certification Interviewing for High Performers
Billing & Business Development
Certified Personnel Consultant awards
Certified Internet Recruiter United States Navy Veteran
AIRS Certification
LinkedIn Black Belt Certification
COMPUTER SKILLS: Proficient in Microsoft Word, Excel and PowerPoint.
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