Analyst

Nicole Miller

** ******** ****** ********, ** ***09٠ 609-***-****

******.*.*********@*****.***

Education

Rider University Lawrenceville, NJ

Bachelor of Arts in Liberal Arts

Social Science Concentration- including Behavior Modification, Social Work, and Gender Studies.

Assistant Music Director: Unashamed Gospel Choir

Columbia College Columbia, MO Sociology- Families, Delinquent Youth,

St. John’s University Queens, NY

Marketing, Sociology

Executive Board Member: Voices of Victory Gospel Choir

Experience

Feb 2014-Present State of New Jersey (Division of Developmental Disabilities) Hamilton, NJ

Administrative Assistant 3 (CCW)

• Acts as liaison to MorphoTrust for the Division of Developmental Disabilities.

• Analyzes Medicaid Disenrollment

• Assists in Community Care Waiver Termination.

• Assists in Olmstead Developmental Center transfers.

• Researches client information for Medicaid related circumstances

• Updates the QMA unit’s tracking system

• Performs research.

• Maintains files

Aug 2013-Feb 2014 State of New Jersey (Division of Developmental Disabilities) Hamilton, NJ

Administrative Assistant 3 (TES CCW)

• Acts as liaison to MorphoTrust for the Division of Developmental Disabilities.

• Analyzes Medicaid Disenrollment

• Assists in Community Care Waiver Termination.

• Assists in Olmstead Developmental Center transfers.

• Researches client information for Medicaid related circumstances

• Updates the QMA unit’s tracking system

• Performs research.

• Maintains files

Dec 2012-Aug 2013 State of New Jersey (Division of Developmental Disabilities) Hamilton, NJ

Fiscal Analyst 3 (TES Fiscal)

• Prepares clear, sound, accurate and informative reports for closing out fiscal contracts

• Assists in conducting cost benefit analyses where alternative programs are needed.

• Analyzes operational problems brought to light through budget studies

• Evaluates fiscal management impacts involved with alternative policy actions

• Plans and conducts organizational, fiscal performance and budget analyses of division programs.

• Assisted in the contract closeout process for Division of Developmental Disabilities.

Mar 2012-Dec 2012 Capital Health Systems Lawrenceville, NJ

Accounting Clerk (Accounts Payable)

• Verifies invoices in preparation for payment

• Utilizes computer databases for payment

• Reconciles approved expenditures

• Submit invoices by electronic data interchange

• Interaction with clients, office personnel, and outside vendors.

• Ensures all expenses are paid in a timely fashion.

Nov 2011-Jan 2012 Macy’s Lawrenceville, NJ

Retail Sales Associate

• Ensures each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer,

• Maintains solid product knowledge and all other aspects of customer service

• Assists in floor moves, merchandising, display maintenance, and housekeeping

Aug 2010- Present Law Office of Debra MS Johnson, Esquire South Brunswick, NJ

Billing Clerk

• Issues invoices to customers

• Updates customer files with issued invoices

• Updates the customer master file with contact information

• Submits invoices by electronic data interchange

• Maintains attorney calendar

• Interacts with clients, attorneys, and other personnel

Sept 2010-Feb 2011 Educational Testing Services Ewing, NJ

Customer Service Representative

• Answer calls professionally

• Respond to customer inquiries, and resolved customer complaints

• Researched required information using available resources

• Provided customers with product and service information

• Entered customer information

• Identify and resolve priority issues

• Complete call logs and produce call reports

Volunteer Experience

Feb. 2013- Apr. 2013 Trenton Area Soup Kitchen (T.A.S.K) Trenton, NJ

Food Handler

• Wrapping prepared items

• Distributing goods to homeless

• Cleaning area

Jan 2010- Present Rehoboth Pentecostal Church Trenton, NJ

Youth Leader

• Teaching/ instructing/ training/ advising individuals

• Organize events

• Mediate and resolve conflicts amongst individuals

• Create opportunities to allow individuals to maximize potential

June 2005- Present Rehoboth Pentecostal Church Trenton, NJ

Musician/ Choir Director

• Oversee the tuning and maintenance of all musical instruments of the church

• Cooperate with all staff that music ministry is enhanced within the framework of the church

• Teaching/instructing/ training/ advising individuals

References are available upon request.

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