Customer Service Sales

STEVE L. SCHOOLEY

***** ** *** ***** ( Homestead, Florida 33031

786-***-**** ( *************@***.***

DIRECTOR OF CONSTRUCTION / OPERATIONS MANAGER

DIRECTOR OF FACILITIES / FACILITIES MANAGER

Motivated operations director and executive manager with over 20 years of

experience impacting corporate performances. Innovative strategist:

streamlining and optimizing processes while establishing robust structures

to drive company profitability and growth. Visionary leader: building and

developing winning teams, while inspiring team members toward self-

improvement to achieve top results. Results-driven company representative:

creating strategic alliances with organization leaders to capitalize on

opportunities and support key business initiatives. Highly flexible, with

strong attention to detail. Areas of expertise include:

Strategic Management ( Operations Management ( Construction & Facilities

Management

Project Management ( Process Improvement/Workflow Planning ( P&L/Budget

Management

HR/Employee Relations ( Reporting ( Business Organization ( New

Store/Remodel Build-Outs

Customer Relations ( Communications ( Team Building/Leadership ( Staff

Training/Development

PROFESSIONAL EXPERIENCE

PARTY CITY CORPORATION, Naperville, Illinois / Miami, Florida ( 1995-2013

Leading global designer, manufacturer, and distributor of party goods.

Senior Director of Field Construction (2009-2013)

Led 10 to 15 field teams (with 12 to 24 associates per team) across U.S.

and Canada in field operations management for 290+ locations and management

of related facility projects (including new store build-outs, store

conversions, relocations, LL LED close-ups, and remodels). Directed all

aspects of project management, including site surveys, procurement of

capital requirements, budget building/monitoring, building plans/permits,

construction control, scope of work creation and review, scheduling,

equipment and materials sourcing, and field team/managers supervision.

Built and trained project teams to meet scope of work for individual

projects. Reviewed various reports concerning costs, payroll, scheduling,

and P&L, and created reports and recommendations for upper management.

Conducted safety trainings and compliance reviews.

Highlights

. Delivered 12% to 20% in Capex savings per project through development

and implementation of comprehensive SOP program, defining procedures

to limit process to 18 to 24 days.

. Chartered rebranding of newly acquired 255-store franchise, delivering

in 4 months (original projection was 7 months). Efforts and timely

delivery resulting in $3M in increased profits.

. Led $65M 175 interior store conversion project, delivering on all

targets $3M under budget.

. Steered completion of fixture height extension increase across 112

locations in Midwest, Northeast, and Southeast, delivering 45 days

sooner than projected. Resulted in average of 6% increase in sales and

profits per location.

. Overcame storage challenges to support project goals through strong

communications with all stakeholders to develop and implement cost

effective solutions.

STEVE L. SCHOOLEY ( Page 2 ( *************@***.***

PARTY CITY (continued)

Regional Manager - Operations and Facilities (2005-2009)

Led daily operations and strategic business planning for 80+ locations and

4 warehouse manufacturing/distribution and storage centers across 6 states

(with 2400 employees and annual sales of $148M). Managed 27 temporary

seasonal outlet locations for annual Halloween season. Defined,

implemented, and maintained standard operating equipment policies,

procedures, methods, and systems across region. Promoted process and policy

improvements concerning safety standards, inventory control procedures,

budget control, payroll, business plans, maintenance, and

expansion/improvement of facilities. Overview of all preventative

maintenance programs and RFP's. Ensured compliance with OSHA, EPA, DOT, and

other federal, state, and local regulations. Conducted performance reviews,

and developed and implemented succession plans. Prepared and presented

quarterly business plans for region to executive committee.

Highlights

. Delivered on $5M 45-store interior remodel on time and under budget

(by $500K) via development of local supply chain and leveraging of

local talent and resources.

. Drove budgeted maintenance cost reductions of 6% to 8% each year

across 84 locations by promoting comprehensive cost reviews, scope of

work reviews, accountability measures, account management, and

competition assessments.

. Successfully maintained payroll budget under corporate forecast by

0.03% to 0.04% throughout tenure via targeted work planning.

. Generated less than 0.05% voluntary turnover ratio (and 0.01%

involuntary) by launching effective staff development and team

building strategies.

. Met or exceeded sales budgets consistently by 0.09% while maintaining

payroll budget under forecast by 0.04%. Results were achieved through

goal setting, competition challenges, and other motivational

strategies

. Boosted regional loss reductions through strategic revision of

inventory control procedures.

. Steered planning and development of new stores, remodels, and

relocations within region to improve profitability and company growth.

. Maintained strong, consistent workforce despite challenged economy

through visionary leadership and targeted motivational initiatives.

. Achieved several honors, including Top Region for Customer Service

Recognitions (2005, 2006, 2008).

District Manager - Operations and Facilities (1995-2005)

Managed operations across district's 11 locations, with annual sales volume

of $23M. Identified, executed, and followed through on all operational

objectives, while ensuring profitability of all store locations. Oversaw

budget and controlled store expenses. Supervised all areas of store

functions, including customer service, human resources, loss prevention,

and financial management. Conducted store visits to ensure marketing

compliance, quality, and consistency of operations.

Highlights

. Increased sales and drove profits from 2% to 8% annually.

. Achieved lowest turnover rate in southeast region (0.02% voluntary and

0.01% involuntary).

. Reduced overhead by maintaining 2.25% inventory shrink, surpassing

company goal of 3% (company average was 3.6%).

. Spearheaded development of Emergency Preparation Plan of Action (SOP)

to address hurricane threat across district (and other potential

circumstances). Wrote manual that was distributed and implemented

company-wide.

. Earned numerous recognitions, including District of the Year (1998,

1999, 2001), Top District Sales Contribution for the Year (2000, 2001,

2003), and Best in Inventory Loss Reduction (1999, 2002, 2003, 2004).

STEVE L. SCHOOLEY ( Page 3 ( *************@***.***

ADDITIONAL EXPERIENCE

WINN DIXIE STORES, Miami, Florida ( Store Director

Directed store operations across 5 locations, with 1100 associates and

$102M in annual sales. Developed and implemented strategies to ensure best

practices while maximizing sales and profitability. Analyzed P&L metrics to

identify business opportunities and create targeted action plans. Led teams

to deliver company vision, goals, expectations, and policies. Oversaw staff

communications, motivating teams to top performances. Managed fiscal

budget, inventories, supply chain, and cash control.

. Streamlined operations to significantly reduce costs while promoting

continuous sales increases throughout tenure.

. Earned several honors and recognitions, including Director of the Year

for 4 consecutive years, Winner of Del Monte Best Display contest (3

years), and Best Overall Improvement in Inventory Shrink (5 years).

TECHNICAL SKILLS

MS Office Suite ( MS Project

Salary Requirements for the Inventory/Facility Manager Position

$60000.00 YR

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