Administrative Assistant Sales
Resume:
Carol L. Ligotti
S.I. N. Y. *****
************@*****.***
SKILLS Windows 95-98-2010, MS Office Suite, Lotus Notes, Shiva Remote Access,
Voice PBX Systems, Help Desk Software.
Quickbooks, McKesson/Citrix Program, HCHB Software.
Secretary Dynamics Seminar, Handling Multiple Priorities Workshop, Myers
TRAINING
Briggs, How to Multi Task.
EXPERIENCE
2/14/2011 To Bayonne Visiting Nurses Association and Hospice-Bayonne N.J.
9/25/2013 Commercial Insurance Specialist/Medical Records Specialist
• Knowledge of Billing Medicare/Medicaid for payments for Homecare and
Hospice.
• Eligibility of Homecare and Hospice Benefits for new and existing patients.
• Authorizations from the Insurance Companies for Homecare and Hospice
visits for the patient as needed.
• Ordering of all medical supplies for Homecare and Hospice patients.
• Placing the HHA’s And PT’s to accommodate the Patients daily needs .
• Verifying, Comparing, and Filing of all Home Health Aides time sheets.
• Creating and changing of the nursesschedule daily to accommodate new and
existing patients for their visits.
• Collecting Co-payments from patients.
TAG Management Inc., Belle Harbor New York
3/2003–1/31/2010
Office Manager – Administrative Assistant:
•High volume telephone sales;
•Extensive contact with businesspartners, vendors, and customers;
•Inventory and ordering of all supplies;
•All administrative duties, which include the day-to-day running of the office,
UPS labeling, Payroll, Email requests, as well as many other diversified
duties.
9/1990-1/2003 American Express Company, New York City
Disaster Recovery Coordinator:
•Monitored, assigned resources and insure resolution for Desktop, Network,
Voice Services throughout NYC/NJ area;
•Extensive contact with businesspartners, vendors and engineers.
Senior Voice Analyst:
•Extensive client contact;
•Liaison between external voice vendors, including contracts;
•Manage and program voice and data requests;
•Created and implemented voice training programs;
•Maintain voice/data inventory and supplies.
Voice Technician:
•Handled and resolved voice related problems;
•Maintained client escalations.
Help Desk Coordinator:
•Managed and assigned resources to voice and data problems.
Administrative Assistant:
•Performed secretarial duties to VP - maintained calendar, travel itineraries and
prepared presentations for meetings;
•Maintained department bookkeeping, timesheets, payroll, expensevouchers and
vendor invoices;
•Reconcile monthly budgets and vendor billing;
•Ordered all office supplies.
References Available Upon Request
Carol L. Ligotti
S.I. N. Y. 10306
************@*****.***
SKILLS Windows 95 -98-20 10, MS Office Suite, Lotus Notes, Shiva Remote
Access, Voice PBX Systems, Help Desk Software.
Quickbooks, McKesson/ Citrix Program, HCHB Software.
TRAINING Secretary Dynamics Seminar, Handling Multiple Priorities Workshop, Myers
Briggs, How to Multi Task .
EXPERIENCE
2/ 14/ 2011 To Bayonne Visiting Nurses Association and Hospice-Bayonne N.J .
9/ 25/ 2013 Commercial I nsurance Specialist / Medical Records Specialist
• Knowledge of Billing Medicare/ Medicaid for payments for Homecare
and Hospice.
• Eligibility of Homecare and Hospice Benefits for new and existing
patients.
• Authorizations from the Insurance Companies for Homecare and
Hospice visits for the patient as needed.
• Ordering of all medical supplies for Homecare and Hospice patients.
• Placing t he HHA’s And PT’s to accommodate the Patients daily needs.
• Verifying, Comparing, and Filing of all Home Health Aides time sheets.
• Creating and changing of the nurses schedule daily to accommodate new
and existing patients for their visits.
• Collecting Co-payments from patients.
TAG Management I nc., Belle Harbor New York
3/ 2003–1/ 31/ 2010
Office Manager – Administrative Assistant:
• High volume telephone sales;
• Extensive contact with business partners, vendors, and customers;
• I nventory and ordering of all supplies;
• All administrative duties, which include the day-to-day running of the office,
UPS labeling, Payroll, Email requests, as well as many other diversified duties.
9/ 1990-1/ 2003 American Express Company, New York City
Disaster Recovery Coordinator :
• Monitored, assigned resources and insure resolution for Desktop, Network,
Voice Services throughout NYC/ NJarea;
• Extensive contact with business partners, vendors and engineers.
Senior Voice Analyst:
• Extensive client contact;
• Liaison between external voice vendors, including contracts;
• Manage and program voice and data requests;
• Created and implemented voice training programs;
• Maintain voice/ data inventory and supplies.
Contact this candidate