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Customer Service High School

Location:
Archbold, OH
Posted:
July 15, 2014

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Resume:

Lori Yoder

*** ***** ******

Archbold, OH, *****

419-***-****

acezd6@r.postjobfree.com

OBJECTIVE

To obtain a business position focusing on my strengths: office administration in a fast pace, professional

setting.

PROFESSIONAL EXPERIENCE

FIRST CALL FOR HELP Napoleon, OH,

Fiscal Supervisor, April 2013-April 2013

• Medical Records Auditing, Payroll Processing, Accounts Payable Processing, Accounts

Receivable

• Maintain Client Medical Record System

• Supervise Accounts Payable, Accounts Receivables, Payroll and Medical Record

NORTHWEST STATE COMMUNITY COLLEGE, Archbold, OH

Division Secretary, Nov 2010 – Mar 2013

• Improved the IBEW Process by collaborating with 12 different off site locations to make the process

more efficient to make sure students completed applications, registered for correct courses, and

received college credit. Also completed requisitions and prepared invoices for company trainings.

Kept department website up to date. Ordered supplies as needed for training. Assisted Vice President

as needed. Made travel arrangements as needed. Also kept track of student payments made on

account for non credit training and registration.

Adjunct Faculty, Sep 2012 – May 2013

• Taught Medical Coding and Medical Insurance and Billing to adult students at the community

college level.

Financial Aid Counselor, Jul 2008 – Nov 2010

• Worked with students on a daily basis to assist them in the Financial Aid Process, Complete

verifications as required by the state, responsible for granting the Academic Competitive Grant to

students based on grades and/or high school transcripts, met with students daily regarding account,

created loans for students with guaranteed lenders, responsible for over award accounts and

correcting them, responsible for consortium agreements between colleges.

Division Secretary, Mar 2005 – Jul 2008

• Processing of requisitions in Banner System, Accounts Payable using college credit card, Accounts

receivable for company trainings, Create company invoices in Aceware, Create and coordinate

course sessions on the Bridgit system, Update department website, Maintain relationships with

students and companies, assist in preparation of off campus workforce development training, order

supplies using either college credit card or purchase order, allocate payments for classes to students'

accounts, coordinate the application, registration and billing process for credit courses for IBEW

(International Brotherhood of Electrical Workers) students, approximately 3000 students.

510 Ditto Street Archbold, OH, 43502 419-***-**** acezd6@r.postjobfree.com

FREY & SONS, Archbold, OH

Licensed Realtor, Dec 2005 – Dec 2008

• Sold real estate, met with clients to show them homes, worked with banks to make sure that

financing was in place, processed real estate contracts to list homes and for buyers' to purchase

homes, completed Comparative Market Analysis when listing homes, cold calling

FULTON COUNTY HEALTH CENTER, Wauseon, OH

Patient Account Representative, Mar 1997 – Mar 2005

• Cashier duties collected payments and allocated payments to patients' accounts, processed Medicaid

claims, workers' compensation claims, Tricare/Champus claims and self pay claims. Responsible for

completing physician applications for credentialing to obtain provider numbers, worked closely with

physicians and insurance companies so physicians could be given a provider number for billing

purposes, data entry allocated insurance payments and adjustments to patients' accounts, also

entered hospital charges to patients' accounts, responsible for billing drug screens to self pay

companies for employees.

FIRST NATIONAL BANK, Archbold, OH

Bank Teller, Feb 1996 – March 1997

• Customer service, balanced cash drawer daily, cashed checks, completed customer deposits,

answered telephone and completed multi transactions with a degree of confidentiality, processed

legal documents for car loans for local car dealer.

FIVE COUNTY ALCOHOL DRUG PROGRAM, Wauseon, OH

Office Manager, Aug 1994 – Feb 1996

• answered telephones, filed reports, prepared correspondence, dealt with the public and worked

independently with a high degree of confidentiality, responsible for initial intakes and corresponding

with courts and probation officers regarding clients’' progress, scheduled appointments for

counselors, daily operations of office.

RAY YODER TRUCKING LLC, Archbold, OH

Co Owner, Nov 1995 – present

• I am co owner of Ray Yoder Trucking, LLC. I am responsible for Accounts Receivables and Accounts

Payable.

E D U C AT I O N

Archbold High School, Archbold, OH

High School Diploma, May 1990

• Took college prep courses

Northwest State Community College, Archbold, OH

Associate of Arts, May 1995

• Received Associate of Arts in Office Services.

Bluffton University, Bluffton, OH

Bachelor of Arts, May 2008

• Received Bachelor of Arts in Organizational Leadership and Management

ADDITIONAL SKILLS

• Excellent Customer service, Sales, Accounts Receivable, Accounts Payable, Microsoft word,

Microsoft excel, PowerPoint, Outgoing personality



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