Customer Service Sales
Resume:
Kerman Davis
Morristown, TN **814
*********@*******.***
Warehouse/Customer Service/Manufactures Representative
* Top warehouseman, customer service specialist and manufactures representative for 25+ years in the builders hardware and retail/wholesale industry.
* Outstanding decision making skills, identifying and understanding issues, problems and opportunities, while initiating actions to address problems in a timely manner.
* Proven ability to observe existing warehouse operations and providing insight into potential issues.
* Functional knowledge of receiving, logging, routing, and storing supplies, materials and equipment.
* Able to operate pallet jack, hand trucks, dollies, and other lift equipment.
Employment History
Customer Service
Oct. 2013 – Current Summit ATA Leadership Academy
* Customer Service
Manufactures Sales Rep.
June 2011-May 2013 Davis Rep Service Portland, OR.
* Represented LED Lighting Mfg, Atmospheric Water Generators, Rain Water Collection Systems, Solar Power & Residential Wind Turbine.
Utility Man
Sept. 2010-May 2011 Sapa Profiles Inc. Portland, OR.
* Aluminum Production, Saw operator, lead out and die setup, asst. press operator, forklift certified, general labor, shipping and packaging.
Warehouse/Customer Service/Manufactures Rep
Jan. 1995-Jan. 2008 Lawrence NW. Co. Portland, OR.
* Outside/inside sales, shipping & receiving, customer service, purchasing, billing, warehouse manager.
* Analyzed market and identified sales opportunities.
* Sold builders hardware products to wholesale, retail accounts throughout Oregon and Washington.
* Negotiated and implemented pricing, solved warranty issues.
* Maintained detailed data base of prospects and customers, documented sales calls to facilitate follow up calls.
* Grew key accounts 10%-20% per year.
Education
* Sam Barlow High School – Class of 1982
Other Experience
* Product Distribution
* Consultative Sales/Solution Selling
* Key Account Management
* Channel Development & Growth
* B2B and B2G Sales
* Client Relations/Customer Care
* Sales Tracking & Forecasting
* PowerPoint Presentation
* MS Office (Word, Excel)
* Lead Generation/pipeline Development
References
References are available on request.
Contact this candidate