Front Office Coordinator

Patti Hunter

*** ********* ******

Norton, MA ***66

Cell: 508-***-****

*********@***.***

February 2010 – May 2014: Family & Community Resources, Brockton, MA

Front Office Coordinator includes:

• Greeting and register clients, open/close and secure office, answering calls-multi line

telephone

• Data entry, schedule appointments, reminder calls for appointments, follow-up on missed

appointments

• Verify non-contract insurance eligibility

• Verify Mass Health and Medicare Insurance eligibility through Virtual Gateway

• Medical billing using Medical Manager MMNS through Vitera

• Keep client information updated in Medical Manager

• Assemble new client charts, update clients charts as needed, open/close cases, filing

• Work with pharmacies on new and refill prescriptions for clients

• Weekly/monthly schedules, on-call calendars, spread sheets

• Weekly supplies, office and paper supplies, sort and distribute mail

• Update Access Database, weekly back-up of computers

• Run mailings for events; assist in other areas/projects as needed.

• Provide administrative support to clinical team, DV advocates and doctor

• Monitor office equipment, postal machine and keep up to date and running

• Excel and Word Level 1 & 2, Windows 8

August 2007 – September 2013: Per-diem: Steward Good Samaritan Hospital, Brockton, MA:

Responsibilities include: Med/Surge/Rehab floor:

• Work independently as well as work collaboratively with RN's, Medical Staff and other

members of the health care team in providing patient care.

• Assist with patient’s assessment and planning from admission to discharge, provide

patient care

• ADL’s, EKG's

• Complete and maintain unit documentation, chart assembly

• Customer service, data entry into Meditech software.

• Other duties as assigned.

December 2004 – July 2007: Franklin Nursing Home and Rehab, Franklin, MA

Responsibilities include: Sub-acute floor:

• Provide patient care according to established nursing care plan, maintain floor documentation

and monthly turnover.

November 2002 – November 2004: SMITH & NEPHEW, Forbes Blvd, Mansfield, MA

Implant/Inspection

• Preparation of various types of medical products, suture and non-suture products for use in

the medical field.

• Quality inspection and packaging. Team leader.

• Work in a team environment.

• Strong data entry skills.

December 1999 – November 2002: MASONEILAN CORPORATION, Bodwell Street, Avon,

MA. Computer Operator (3rd Shift): Responsibilities include console operator in a

multiprocessing environment. HP 3000. Run nightly production schedules and backups.

Identifying production, process problems and follow procedures to correct them.

Skills:

• Various office equipment, postal machine, fax machine, copiers

• Technical support/help desk,

• Electronic medical billing through Vitera Health Care using MMNS Medical Manager

• Virtual Gateway

• Medical terminology

• Customer service

• Meditech / Medisoft software

• Medical Manager software

• MS office, Excell, Word, Access

• Multiline phone

• Front Office Coordinator

US Career Institute, Electronic Medical Billing

Community College of Rhode Island, Health Careers

CPR/1st Aid/Defilbarator Certified

Notary Public

Business Management & Computer Science Degree

Certificates: Access and Excel 1 & 2

References:

Kate Eshelman, RN, Director 617-***-****

Claudette Kelly, RN FCR 508-***-****

Kia Ruiz, 508-***-****

Contact this candidate