With the qualification of MBA & MCA, seeking assignments in Senior lev

P V NARASIMHA RAO

Contact: 093********, 099******** ~ E-Mail: *******@*****.***

With the qualification of MBA & MCA, seeking assignments in Senior level

Operations, Administrative and Facility Management with an organisation of

high repute, preferably in Andhra Pradesh, Karnataka, Tamil Nadu,

Maharashtra & Gujarat.

PROFILE SUMMARY

A dynamic professional with nearly 17 years of experience in Operation

Management, Facility management, General Administration, Budget management,

Liaison with Local Administration, Travel Management, Vendor Management,

Safety and security, Employee Relations & Welfare. Proficient in overseeing

smooth implementation of manpower planning, performance management.

Proactive in assessing learning and development needs and effectively

aligning programs / interventions with business objectives. Coordinated

with various Govt. agencies & foreign consultancies

Gained knowledge of ISO standards like ISO 9001, 14001 & 18001. Extensive

exposure to budgeting, laying down processes for all training activities

including a charge back mechanism. Deft at people management, handling

employee grievances thus creating an amicable & transparent environment.

communication, leadership, negotiation, analytical and coordination skills.

CORE COMPETENCIES

Operation Management Vision, Mission & Strategies Fund Raising and

Resource Fiscal Management

Public Image Budgetary skills Strategic Planning

Analytical Skills

Project management Customer Service Interpersonal Skills

Leadership

General Administration HR Management Training of Employees

NBCD / fire safety

Supply chain management Facility Management Grievance Handling

Vendor Management

IT SKILLS: Well versed with HRMS, PIMS & ILMS

ORGANISATIONAL EXPERIENCE

Growth Path:

Jan'98-May'00: Trainee to Assistant-Technical Manager, Jamnagar,

Gujarat, Indian Navy

May'00-Jul'01: Assistant-Technical Manager, Indian Navy

Jul'01-Jan'04: Asst Administrative Manager Technical and Facility

Manager, Indian Navy

Jan'04-Jan'08: Project Manager, Administrative Manager (Technical &

Non-Tech) and Sr. Facility Manager

Jan 08- Jan 10: Head Administrative Manager (Technical & Non-Tech)

and Head Facility Dept, Indian Navy

Jan 10 - Jan 13: Head of Operations Dept, Indian Navy

Since Apr 13: Executive Director at CLFMA of India

Role

As Executive Director (Operations), CLFMA of India.

> Assisting the Chairman & Dy.Chairman for their activities & reports

> Attending meetings with Ministers and Higher profile people in

Government.

> Participate with senior management to establish business and people

related strategic plans and objectives

> Advise Government in policy matters by preparing document from industry

> Maintaining the Calendar plan for scheduling and fixing executive

meetings

> Liaison with Govt. & Non Government Authorities i.e. local bodies.

> Conduct a Annual mega event viz, National Symposium which is attended by

over 500 delegates

> Resolving employee's grievances.

> Advise, guide & support managers with all matters relating to employee

relations. Effective case management of people related issues such as:

disciplinarians, performance management, employment tribunals, grievance

and absence management.

> Optimizing the Inventory Function so as to curtail inventory holding

expenses

> Expertise in reviewing preparing and automating monthly, quarterly and

annual financial reports.

> Excellent in measuring performance of business lines and reporting units.

> Experience of handling general ledgers, account payables, accounts

receivable, sales, billing etc

> Coordinating with the various support functions like IT team, maintenance

team, finance, administration to ensure that new employee gets all the

required facilities.

> Executes against plans in an effective manner, enabling the business and

HR leadership to meet objectives

> Coaching managers on people management life cycle, including performance

management, rewards and recognition, team management, employee engagement

> Engage with the leadership team and Prepare Budgets. Responsible for Work

Force planning & management.

> Design, develop and deploy effective HR policies initiatives and process.

> Responsible for design and Maintain Organizational Charts and job

descriptions for all positions.

> Manage the implementation and application of disciplinary and grievance

procedures and policies

Operational planning and management

. Develop an operational plan which incorporates goals and objectives

that work towards the strategic direction of the organization

. Ensure that the operation of the organization meets the expectations

of its clients, Board and Funders

. Oversee the efficient and effective day-to-day operation of the

organization

. Draft policies for the approval of the Board and prepare procedures to

implement the organizational policies; review existing policies on an

annual basis and recommend changes to the Board as appropriate

. Ensure that personnel, client, donor and volunteer files are securely

stored and privacy/confidentiality is maintained

. Provide support to the Board by preparing meeting agenda and

supporting materials

Program planning and management

. Oversee the planning, implementation and evaluation of the

organization's programs and services

. Ensure that the programs and services offered by the organization

contribute to the organization's mission and reflect the priorities of

the Board

. Monitor the day-to-day delivery of the programs and services of the

organization to maintain or improve quality

. Oversee the planning, implementation, execution and evaluation of

special projects

Human resources planning and management

. Determine staffing requirements for organizational management and

program delivery

. Oversee the implementation of the human resources policies, procedures

and practices including the development of job description for all

staff

. Establish a positive, healthy and safe work environment in accordance

with all appropriate legislation and regulations

. Recruit, interview and select staff that have the right technical and

personal abilities to help further the organization's mission

. Ensure that all staff receives an orientation to the organization and

that appropriate training is provided

. Implement a performance management process for all staff which

includes monitoring the performance of staff on an on-going basis and

conducting an annual performance review

. Coach and mentor staff as appropriate to improve performance

. Discipline staff when necessary using appropriate techniques; release

staff when necessary using appropriate and legally defensible

procedures

Financial planning and management

. Work with staff and the Board (Finance Committee) to prepare a

comprehensive budget

. Work with the Board to secure adequate funding for the operation of

the organization

. Research funding sources, oversee the development of fund raising

plans and write funding proposals to increase the funds of the

organization

. Participate in fundraising activities as appropriate

. Approve expenditures within the authority delegated by the Board

. Ensure that sound bookkeeping and accounting procedures are followed

. Administer the funds of the organization according to the approved

budget and monitor the monthly cash flow of the organization

. Provide the Board with comprehensive, regular reports on the revenues

and expenditure of the organization

. Ensure that the organization complies with all legislation covering

taxation and withholding payments

Community relations/advocacy

. Communicate with stakeholders to keep them informed of the work of the

organization and to identify changes in the community served by the

organization

. Establish good working relationships and collaborative arrangements

with community groups, funders, politicians, and other organizations

to help achieve the goals of the organization

Leadership

. Participate with the Executive Members in developing a vision and

strategic plan to guide the organization

. Identify, assess, and inform the Executive Members and office bearers

of internal and external issues that affect the organization

. Act as a professional advisor to the Board of Director on all aspects

of the organization's activities

. In addition to the Chair of the Board, act as a spokesperson for the

organization

. Conduct official correspondence on behalf of the Board as appropriate

and jointly with the Board when appropriate

. Represent the organization at community activities to enhance the

organization's community profile

Risk management

. Identify and evaluate the risks to the organization's people (clients,

staff, management, volunteers), property, finances, goodwill, and

image and implement measures to control risks

. Ensure that the Board of Directors and the organization carries

appropriate and adequate insurance coverage

. Ensure that the Board and staff understand the terms, conditions and

limitations of the insurance coverage

As a Head of Operations Dept (Facility and Admin)

. Planned strategy to ensure efficient management of assets - Managed,

maintained and supported the reliability of the systems, equipment,

properties and assets in the facility.

. Managed contracts, contractors, and procurement functions and provided

support for the facility's budget.

. Maintained and operated the facilities - Managed resources including

budget, staff, contractors, consultants and finances.

. Performed short term and long term planning for the property.

. Supervised development/monitoring of facilities maintenance program.

. Directed all activities relating to contracted facility services,

including but not limited to technical reviews, materials, equipment

and product requisitions.

. Assisted and guided the contractors in completing the tenders and

managed the projects assigned

. Documented different contracts to be distributed as tenders to

contractors.

. Detailed analysis and study of, alternatives available as an adjunct

to completing projects

. Estimated the possible costs of equipment and machinery required for

completion of projects

. Researched the possible areas of development in a project in

accordance with the established objectives.

. Introduced changes in existing projects without disturbing the ongoing

process, thus increasing output and reducing operating costs.

. Developed detailed renovation scopes of work to accomplish investors'

vision and successfully directed a multitude of value add projects.

. Created comprehensive due diligence property condition reports

utilized for contract price negotiations, creation of capital

improvement project lists, and cost-benefit reporting.

. Established detailed budgets for complete renovations and capital

improvement projects. Monitored and reported ongoing budgetary

deviations for review by management.

. Coordinated with community associations, local governments, and zoning

review boards to move projects towards a win-win completion for each

party involved.

. Built positive relationships with institutional lenders, bank

inspectors, and local lenders during regular inspection tours of

completed work.

. Prepared bank draw pay applications for approval with templates

created to meet each lender's unique requirements.

. Coached on-site supervisors and technicians in strengthening

maintenance plans and responsiveness through "hands on" efforts.

. Implemented cost saving utilities programs and revenue generating

utility monitoring.

. Project lead on numerous capital expenditure and emergency repairs

completed in-house to minimize the expense of outside contractors.

As Administrative Manager

. Communicated with local administration and handled Travel &

infrastructure management

. Administered AMCs and contracts negotiations

. Store Management

. Handle general administrative operations involving budgeting,

procurement, vendor development and material supply co-ordinate stage

wise from inception to maintenance

. Calculating ESI & PF for each employee and handling necessary

adjustments at the time of calculating salary

. Handled employee remittance and payroll process

. Handled employee labor issues

. Adhered to OSHA standards and safety & security standards Handle all

documentation tasks including quotations, bills, attendance reports,

etc.

. Schedule meetings and inform the concerned parties in advance

. Handle all incoming and outgoing communication including e-mails and

circulars to clients and vendors

. Make arrangements for travel and accommodation for overseas clients

and employees going on official tour

. Implement and ensure maintenance of quality management systems for

admin. Quality control and time bound completion through planning,

monitoring and execution.

. Attend all events including board meetings, press conferences,

exhibitions, etc.

. Plan and implement new policies and address employee grievances as and

when required

. Technical supervision of Facility management, all relevant statutory

approvals and sanctions. Creating state of art office environment and

sustainable maintenance

. Executing administrative tasks like setting up offices, branches,

franchises & collection centers across the globe

. Assisted in the preparation of financial and other short term and long

term plans for the organization

. Implemented new policies and solicited feedback from employees to

identify if they are comfortable with it

. Prepared records of all financial transactions and reconciled the

statements and records prepared by the accounting staff

. Assisted the external auditors

. Organized and conducted several events

Business Travel Administration

. Ensure the service quality and cost-effectiveness for the

operations of the in-house travel desk, including conducting

negotiation with travel agencies, hotels to obtain the best terms

and conditions in cost- effectiveness and service levels.

Office/Site Safety

. Implement the office/relevant security systems with external /

internal consultants according to agreed policies/procedures and

standard as well as corporate safety guidance of EHS to ensure the

security standards are maintained.

. Maintain close contact with government authorities to comply with

building/ office legislation including fire and safety regulations.

Infrastructure Management

. Responsible for essential operation components, such as policies,

processes, equipment, data, human resources, and external contacts,

for overall effectiveness through system, Network and storage

management

. People and function management

. Direct and prioritize the workload of team members. Train (via on-

the-job, in-house and/or external training programs)

. Coach the direct reports (who are mostly experienced professionals/

managers) and develop the succession planning in order to improve

the working efficiency, quality and professional skills of the team

members.

. Compile and review work records to determine department

productivity, quality of output and cost of service. Develop

methods to continually improve results

EDUCATION

2012 M.B.A. (HR) from Madhurai Kamaraj University, Mumbai

2010 M.C.A. from Alagappa University, Vissakhapatnam

2006 B.Sc. from Magadh University, Gaya

Additional Qualifications

2012 Equivalent Bachelors Degree from Indian Navy (Electrical &

Electronics)

2010 Diploma Certificate in Electronics and Telecommunications from

Kolkata

2011 Diploma in Leadership and Management from Cardinals Educational

Society, Hyderabad

2011 Diploma in Security and Banking from Cardinals Educational

Society, Hyderabad

TECHNICAL FORTE

Operating Systems: Windows 9X, 2000, XP, Vista, Linux, UNIX and MS DOS

Database: Oracle 9i and PL/SQL

Office Package: Microsoft Office (Word, Excel, Access, PowerPoint

and Outlook Express)

PERSONAL DETAILS

Date of Birth: 15th Aug'1979

Communication Address: Flat No.301, Om Sai Building 'B' Wing,

Phanaspada, Sector 19/20, CBD Belapur, Navi Mumbai-

400614

Permanent Address Nandigama (PO), Krishna (D.T), Andhra Pradesh -

521185

Languages Known: Hindi, English & Telugu

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