Resume

Balachandar.A

**, ***** *****,

Thaenthai Periyar nagar,

Pondicherry

acez56@r.postjobfree.com

Mobile No: +917*********

Telephone No: +914**-*******

Career Objective:-Constantly maintain quality and cleanliness in the services of housekeeping. Observe and instill discipline in my subordinates, as well as working with minimal supervision. Ensuring that clients are happy and have all the necessary essentials that they require for a great stay in the residence

Professional Experience:

From 2013 April to 2014 April worked as a Housekeeping Executive – Le Royal Park Hotel. Pondicherry

• Responsible & Handling the department with the proper cleaning and brand standards and SOP’s of the Hotel.

• Maintain daily staff duty allocation schedule as per the occupancy and status of the rooms

• Responsible for the budgeting, linen inventories, Mini bar inventories, Staff handling.

• Comprehensive knowledge of Computers, and Budgeting skills.

• Able to work relentlessly to ensure professional quality work standards.

• Have an experience of handling carpet shampooing, marble polishing, wooden floor buffing & Laundry operation.

• Handling the preparation of Annual business plan..

• Handling all guest and internal customer complaints and inquires in a courteous and efficient manner.

• Check all internal report arrival list, I.O.M, F.I.T blocking & Groups.

• To ensure the smooth and efficient running of the H/K Dept within the Room division.

• Conducting regular communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.

2012 June to 2013 April: Worked as a House Keeping & Front Office Executive – The Mercure Hotel. Pondicherry.

2012 Jan to 2012 June: Worked as a House keeping Executive – Hotel Seasons. Pondicherry.

2010 June – 2011Dec: Worked as a House keeping Supervisor – Ocean Spray Resort. Tamil Nadu.

2008 June – 2010 May: Worked as a Houseman & promoted to Housekeeping Tr. Supervisor-The Promenade Hotel. Pondicherry.

Responsibilities:

• Managing the daily activities of the housekeeping department.

• Communicating with junior staff on the need for order and cleanliness

• Ensuring all staff are properly trained and know where they need to be and know what to do

• Manage expenses of the monies allocated to housekeeping.

2007 – 2008: Room attendant – The Country club Hotel. Bangalore. (dec2007 – may2008)

Responsibilities:

• Keeping the Rooms clean and odorless

• Replenishing toiletries and making vacated rooms ready for the new guest.

Training Experience:

2006 -- 2007

I done my industrial training in The Lahari Resorts, Hyderabad. (5 month)

Achievements:

• I joined as a room attendant within a short period of (8month) I got promotion as a Housekeeping Tr. Supervisor at The Promenade Hotel.

• Awarded for Best employee for the month in Nov 2008.

• Awarded for best trainee in F&P while training by Executive chef.

• Played for Pondicherry Cricket team as a Captain. (20Twenty).

Skills:

• Strong written and verbal communications skills.

• Problem solving skills.

• Excellent interpersonal and customer service skills.

• Function well in high stress atmosphere.

• Ability to lead, guide and motivate people at all levels.

• Handling all Housekeeping Machineries in a correct procedure.

• Multilanguage skill like Tamil, English (Read, Write & Speak), Hindi and Telugu (Speak).

Educational Background:

2006 – 2007:

• Diploma in Hotel Operation and Management, at Canan School of catering & Hotel management, Pondicherry.

• I completed my Entreprenenuship Development Program (Certificate Course),Royal academy, Pondicherry.

• I completed my Tourism administration course, Royal Institute, Pondicherry.

• I completed my Hospitality Supervision Certificate Course (AHLA).

2000 – 2003:

• Diploma in Eletrical and Eletronics. (Elumalai Polytechnic. Villupuram).

1998 – 1999:

• High school. (Sri Aravinder High School.Pondicherry).

Interest & Hobbies:

• Playing cricket, chess & carom.

• Singing & drawing.

• Hearing song, dancing, reading magazines & surfing.

Personal Profile:

Date of Birth 27.04.84

Gender Male

Father’s Name P.Amalasekar

Mother’s Name S.Vijayalakshmi

Declaration:

I hereby declare that the information and facts furnished above are true and correct to the best of my knowledge and belief.

Place: Pondicherry Signature

Date : (A.Balachandar)

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