A manda Wallace-Gallant 289-***-****
** ********* ******, ******, ******* L1H 2L9
******.**************@*******.***
Branding Statement
Strong work ethic with attention to detail with numbers and proofreading.
E nergetic, determined, positive and willing to learn.
Education & Certificates
Honours Business Administration D iploma – Honours May 2014
t r iOs College, Oshawa Graduated
Paralegal Diploma March 2013
t r iOs College, Oshawa Graduated
Legal Administrative Assistant D iploma February 2012
T ril lium College, Oshawa Graduated
Onta r io Secondary School D iploma
J une 2004
Oshawa Central Collegiate and Vocational Institute
G raduated
S kills & Qualifications
• Ability to work under pressure in a fast-paced environment and manage
m ultiple tasks
• Well-developed communication skills; oral and wri t ten
• Dependable and easily adapt to change
• Extremely proficient in Advanced Microsoft Word, Power Point, Excel,
Outlook, Access
• Ability to actively set and pursue goals; to create challenges and meet
deadlines
• Commit ted and take pride in work
• Demonstrate a positive atti tude toward learning
• Self-starter with leadership qualities
• Extensive studies in Marketing and Sales Strategies, Human Resources,
and Business Law
Employment H istory
Receptionist (Temporary Position)
J uly 2014
M NP L LP, Durham Region
References available upon request
• Answer and forward phone calls using multi-line phone system
• Filing, scanning and emailing incoming inqui ries
Amanda Wallace-Gallant P age 2
289-***-**** ******.**************@*******.***
Employment H istory Con’t
Assistant to Fundraising Coordinator - I n te rnship March 2014 – May 2014
MS Society, Durham Region
• Reached out to local business’ for sponsorship opportunities
• Re-created client, volunteer and sponsorship databases to clean up existing
database and amalgamate 3 databases, organized for easier utilization
• Site Coordinator for MS Walk fundraiser;
• Created poster for high schools to promote event
• Cold called to individuals from a database for volunteer positions;
secured 30 volunteers
• Organized 30 volunteer placement duties
• Raised $74,000, (personally raised $800)
References available upon request
C ustomer Service Rep/Receptionist January 2007 – May 2009
Otto Bock Healthcare, Burlington
• Planned, organized and implemented new procedures with great success in
decreasing the amount of re-work to reduce t ime and expenses
• Answered customer calls; prepared orders and answered questions,
forwarded inquires to appropriate personnel
• Followed up with all phone inqui ries to ensure customer satisfaction
• Received customer orders
• Ordered supplies and products from out of country using SAP program
Lead H and Warehouse January 2006 – January 2007
Otto Bock Healthcare, Burlington
• Planned, organized and implemented new procedures to apply a work
s tructure for each employee that was safe and orderly; less re-work, reducing
t ime and expenses
• Directed and instructed staff’s daily duties of workloads to meet deadlines;
customer satisfaction increased, ensured real time update of inventory,
decreasing inventory overhead expenses
• Updated daily orders in Excel Spreadsheet
• Shipped orders using FedEx program
References available upon request