Customer Service Data Entry

ANA ORTIZ HERNANDEZ

Objective to obtain a position where I can utilize my skills and experience to assist the

company in the accomplishment of its goals.

Education South Texas Community College & Texas Pan American University

with a minor on Communications. English and Spanish Fluently

Other Trainings SAP, ESS, Excel, Word, Outlook, Power point, Microsoft Office Project

OSHA LOG Timberline, Job Power, American Contractor,

Peach Tree, Quick Books,

Experience

2011- 2014 - Imperial Irrigation District Imperial, CA

2008.2009 Star Roofing Inc. Phoenix, AZ

2001-2008 Burlington Coat Factory Phoenix, AZ

Imperial Irrigation District 2011 to 2014

HR- DM Technician I

• Entering Payroll for employees on medical leave

• Explaining FMLA Policies to employees

• Reporting Employee Medical Status and Doctor’s notes to Supervisors

• Keeping up dated the Disability Logs

• Reporting Employee Medical Status to Supervisors

• Entering Doctor’s notes

• DM Actions

• Data Entry, Filling,

• Payroll letters, FMLA letters, letters in general

Disability Clerk

• Data Entry

• Scheduling Doctor’s Appointments

• Keeping up dated the Disability Logs

• Scheduling return to work meetings

• Prepare Disability Packages

• Order Materials

HR Human Resources

• Sorts and routes incoming and outgoing mail

• Data Entry

• Employment Letters

• Employment Verification

• Employee Garneshments

• Preparatioon of disiplinary packages

• Requisitions, and request for checks

• Prepare Travel Orders

Safety Department Clerk

• OSHA Logs

• Workers Compensation Claims

• Creative informational logs

• Data Entry

• Update Respiratory Logs

• Prepare Chain of Custody for Respiratory Protection

• Prepare Memos

• inventory on safety materials

• Filling

• Other requested duties

2008-2009 Star Roofing Inc. Phoenix, AZ

Administrative Assistant

• Data Entry

• Filling

• Answering and tranfering calls(Fast Pace)

• A/P entries in Timberline Software

• Processing mail

• Preparing safety meetings

• Prepare MSDS

• W/C Claims

• Explain Employees their Company benefits

• Job entries

• Order supplies

• Processing invoices.

• Processing Payroll

• Processing invoices for accounts payables and receivables

• Workers Compensation Claims & OSHA

• Type letters and estimates

2001-2008 Burlington Coat Factory Tempe, AZ

Customer Service Manager

• Customer service to clients

• Assisting cashiers with their needs (change, schedules, breaks)

• Training new associates

• Incharge of accounting (change, deposits, drops, counting down

cashiers, daily reports)

• Audit: yearly audits, organized paper work for audits, correct mistakes

in paper work

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