Customer Service Manager
Resume:
Nigel Miles
**** *** * *** ** Brooklyn, NY ****9 347-***-**** *********@*****.***
PROFESSIONAL PROFILE
Accomplished self starter who is also goal oriented with excellent
interpersonal skills. Great at working within a team setting, as well as
working independently. Customer friendly and excellent at working with a
diverse population. Responsible, courteous, prompt and reliable
Experience
Organizational Development Assistant / Intern
Assisted in preparing webinar training modules
. Conducted webinar training modules
. Organized materials for supervisor and also filed them away
. Participated in manager meetings
. Responsible for intake and employee Interviews
. Setup and made preparations for holiday events
. Evaluated employee work progress
Customer Associate
. Provided customer service to all consumers,
. Resolved customers complaints
. Handled money orders, western unions, and also lottery
. Counted end of day proceeds to balance the money for the store
. Handled rain checks, recyclables, and employee payroll.
Customer Associate
. Direct liaison between manager, and all staff
. Provided customer service to all consumers
. Handled customer transactions
. Took orders, and served customers after orders were placed
Youth Peer Counselor / Volunteer
. Ensured that all documentation was prepared and ready for meetings
. Escorted children to and from community trips, picnics sporting events
and youth activities
. Served after school snacks
. Provided tutoring to after school center youths
EMPLOYMENT HISTORY
CEO
New York, NY Sept / 2013 - Apr
/ 2014
Pathmark Supermarket
Brooklyn, NY Mar / 2012 -
Apr / 2013
McDonalds
Brooklyn, NY Feb / 2012 - Mar
/ 2012
New York City Housing Authority Brooklyn NY
June / 2010 - Present
EDUCATION
John Jay College of Criminal Justice New York, NY
Aug 2012 - Present Degree expected
2016
Abraham Lincoln High School Brooklyn, NY
Sept 2008 - June 2012
Diploma Received
Excellent References Furnished Upon Request
Contact this candidate