Cover Letter & Resume
Dear Hiring Department,
I am writing to express my interest in an employment opportunity in Orlando Fl.
I possess excellent verbal and written communication skills and a pleasant, assertive manner. I am able to handle a high workload and I am use to wearing many hats as a manager. My skills along with a strong sense of professional integrity have contributed significantly to my past achievements and corporate advancement. Over time I have learned to be an efficient problem solver and handle a number of different tasks at the same. As an ambitious and capable individual I firmly believe that my expertise in almost every corner of the management profession would add significant value to your firm. I focus on providing creative solutions to intricate business operations to maximize efficiency and profits
I would appreciate the opportunity to join the team. Once you have had an opportunity to review my resume, please contact me if you have any questions or to arrange an interview. I look forward to speaking with you in the near future.
Yours sincerely,
Jacob Guerra
Jake Guerra
Orlando, FL
*****.*.******@*****.***
SUMMARY OF QUALIFICATIONS
Inventory Control, Self-Starter, Retail Management Schedule Fleet Logistics, Plan Employee Schedules, Innovative & Effective Problem Solver, Inventory Development, Staff Management, Proficient in Microsoft Outlook/ Word/ Excel
WORK EXPERIENCE
Area Manager December 2012 – July 14, 2014
Washington Inventory Service, Orlando, Florida (1 Yr. 6 Months)
I currently work for (WIS) Washington Inventory Services as the Area Manager in Orlando, FL. My office conducts a wide variety of inventory services for national retail clients on an annual basis. Here, I oversee and supervise a staff of 60+ Inventory Scanners, 6 fleet vans, 75 electronic scanning tools, as well as maintain appropriate staffing levels at all times.
• Responsible for the office P&L (over $1M in Revenue) and report monthly to the DM and DRM
• Schedule and uphold all logistics and planning for the fleet vans, equipment and staff
• Cultivate strong customer relationships and quickly resolved customer concerns
• Trained managers and supervisors to conduct and operate detailed inventories
• Complete count audits for large big box retail chains; Victoria Secrets, Publix, Lowes, JCP, Hobby Lobby, Ross, Aerospatiale, New York & Co.
• Provided a high level of energetic and quality customer support to all clients
• Worked with (RBF) Results Based Forecasting Software to provide the most productive staff
Storefront Owner/ Operations Manager July 2012-Dec. 2012
Ultimate Florida Tours (Segway Tour), Deerfield Beach, FL (6 Months)
• Directed daily tours on our fleet of (7) i2 Segways
• Provided excellent customer service to increase ratings, return customers and referrals
• Developed creative marketing strategies to increase business
• *Sold business to business partner after a successful launch
Sales Manager February2012 -July 2012
PeerThis.com (Start-Up Daily Deal Site), Delray Beach, FL (6 Months)
• Developed a team from ground up and created training packets, sales packets and canned response emails
• Hired 10+ Sales Executives (inbound, outbound and street team)
• Motivated Sales Associates to perform at fast pace and close deals in a timely manner
• My department acquired 400+ accounts in 3 months setting it up for long-term success
Account Executive August 2011-February 2012
Careers USA- National Accounts Division, Boca Raton, Florida (7 Months)
• Staffed light industrial positions (temporary, temp-to-hire and direct-to-hire) for national accounts such as, Kraft Foods, Mapei, Marriott & Dollar Car Rental
• Increased the Gross Margin from $22,000 to $48,000
• Opportunities with similar industries. Decreased the turnover rate by 40% and offered additional staffing solutions to meet the client’s needs.
Retail Storefront Owner/ Production Manager March 2010-August 2011
Go Greek (Fraternity & Sorority Custom apparel Store), Boca Raton, Florida (1 Yr. 6 Months)
• Attended trade shows to attain competitive pricing on wholesale items and to establish supply chains
(The Spirit Show, Surf Expo, Franchise Show, Gift Show, IAAPA).
• Developed loyal customers through providing fast turnaround time on custom apparel and advanced orders
• Controlled the onsite embroidery manufacturing line of 10 needle embroidery machines
• Maintained personal relationships with vendors to better control the on-hand inventory
• Outsourced custom apparel orders over 300 pieces as well as screen printed items to achieve higher profits
• Key Holder- Opened and closed the store front location
• *Sold business to business partner after initial launch
Brand Ambassador and Sales Associate July 2008 -August 2009
ClubOwls.com (Social Network Add Sales), Boca Raton, FL (1Yr. 2 Months)
• 1,700+ Registered Student Users
• $6,000+ Advertisement revenues generated with 40+ Local Boca Raton Advertisers
• Promoted the "Social Network" website to students at Florida Atlantic University
• Developed creative revenue streams
• Coordinated hiring of a lean promotion team
EDUCATION
“Lean Management” Six-Sigma Black Belt Certification- Currently Enrolled Online
UCF- University of Central Florida, Orlando FL (200 hour credit course)
• Expected Completion: June 2014
Bachelors of Science in Business Management- Leadership & Entrepreneurship
FAU- Florida Atlantic University, Boca Raton, Florida August 2008- December 2012
• Final Round Competitor in the 2010 FAU Business Plan Competition- (Brought Business to fruition)
• Final Round Competitor in the 2012 FAU Business Plan Competition
Other
Member of the Fraternity Pi Kappa Alpha August 2008- December 2012
• Held the Apparel Chair position
• Learned how to plan an event with a large number of attendees
• Planned fundraising and brand awareness event
Reference
Sergio Maldonado WIS International Inventory Service- “Report to/ Boss” 786-***-****
Jon Rosen Employee at PeerThis.com and Business Partner at Segway Rental 954-***-****
Ian Mullarkey Tenant ¬¬¬and Friend (Frequently work from home together) 352-***-****