Customer Service Representative
Resume:
L’Oreal King
Cypress, TX 77433
*.****************@*****.***
Summary of Qualifications: Over 10 years of providing excellent customer service
a nd clerical skills.
Employment H istory
Clerical Office Worker, Office Clerks, General
11/2010- 06/2014 Adecco Staffing Houston, TX
• Perform routine clerical and administrative functions such as drafting
correspondence, scheduling appointments, organizing and maintaining paper and
electronic files and providing information to callers.
• Performed a variety of assignments including; Students relation specialist, Data
E nt ry, Customer service, Secretarial work and a variety of other tasks over the
years.
• Reviewed, scanned and input clients information on claims submit ted.
• Performed duties too varied and diverse to be classified in any specific office clerical
occupation requiring knowledge of office systems and procedures. Clerical duties
may be assigned in accordance with the office procedure of individual
establishments and may include a combination of answering telephones,
bookkeeping, data entry, typing, word processing, stenography, office machine
operation, and filing.
Secretary, Secretaries and Administrative Assistants
01/2008-10/2010 Spectrum Designs, L LC Houston,
TX
• Provide high-level administrative support by conducting research, preparing
s tatistical reports, handling information request, and performing clerical functions
such as preparing correspondence, receiving visitors, arranging conference calls, and
scheduling meetings. May also t rain and supervise lower level clerical staff.
Inventory Claim Specialist
3/07-12/07 Shell Corporation Houston,
TX
• Maintaining and overseeing the records of all stocks and compiling evaluation
reports.
• General purchase order to suppliers pending completion of internal specs and receipt
of all necessary documentation.
• Allocated claims to be prepared and approved for claim payment eligibili ty.
• Coordinated the development of advance arrangements and procedure to ensure the
organization can respond to claims in a t imely manner.
Retail Sales Customer Service Representative
1/06-2/07 Verizon Wireless Houston, TX
• Assisted customers with product knowledge and technical selling.
• Sold latest devices and technology, accessories and calling plans.
• Organize and arranged specific equipment and computer software.
Health Care Facility Lab Tech Assistant 2
9/02-12/05 Medical Center of Louisiana at New Orleans New Orleans,
LA
• Performed clerical duties such as inventory/ ordering of laboratory supplies and
f iling.
• Transport various types of lab specimens and prepare equipment for experiments.
Government Customer Service Representative
8/01-12/03 United States Postal Service New Orleans, LA
• Provided customer service by answering questions regarding mail regulation and
p rocedures, postage and mail envelope rates.
• Sell and collect payment for products such as stamps, prepaid mail envelopes and
recorded daily t ransactions.
Sorted incoming and outgoing mail, according to type and destination. In accordance to
p riority, domestic and target mail.
Education H istory
08/2005 University of New Orleans 3years of College Business
A dmin.
05/2001 John F. Kennedy S.H.S H.S Diploma
A dvanced Studies
Computer Skills
M icrosoft Word, Word Perfect, Excel, Lotus, PowerPoint, Cash Register and 10 key
Calculator.
References Available Upon Request.
Contact this candidate