Customer Service Manager

BARRY DAVIDSON

Home 310-***-**** E-mail: **************@*****.*** 13316 Manhattan Place

Cell 310-***-**** Gardena, CA 90249

Summary of Qualifications

A professional logistics executive with experience in Logistics Management, Operations, Business Development

and Sales. A successful manager with extensive operational experience in international logistics, domestic

transportation and distribution, steamship line traffic management, temperature controlled storage, and customs

brokerage. Proven strengths in combining operations, cost controls, customer service plus account development

and retention.

International Shipping

Contract Operations Management

Management

Logistics / Freight Forwarding

Domestic Carrier Management

Transportation

Critical Analysis

Communications and Financial Accountability

Presentation Skills Distribution

Professional Experience

FFE TRANSPORTATION, Ontario, CA 2012 – 2013

Director of Enterprise Sales, Southern California.

Responsible for sales and business development within the Southern California region for

the largest refrigerated LTL/FTL carrier in the U.S. The company owns and operates 1800+ trucks

with 3500+ trailers and provides services through eleven terminals nationwide. Sales efforts

focused on domestic refrigerated truckload and less-than truckload shipments, intermodal moves,

refrigerated storage and reefer logistics.

AMERICOLD LOGISTICS, Dominguez Hills, California, a 3PL Company 2002 – 2011

(fka VersaCold Logistics Services & P&O Cold Logistics).

VP, Operations – Customs Brokerage Division, Compton, CA

Led a team of professionals providing import customs brokerage services as a stand-alone

business unit of multi-national warehouse and transportation group.

Successfully initiated a Business Development strategy to consistently increase brokerage

sales, with an add-on effect of increasing volumes through the parent warehouses.

Introduced comprehensive customer service strategies to increase product visibility.

Complete oversight on P & L, Budget, Forecasting and operations, including Third Party

providers (local and regional truckers).

Direct liaison with CBP, USDA and FDA on import and export projects.

Page 2

LAURITZENCOOL AB (Formerly Lauritzen Reefers A/S), Long Beach, California 1991 – 2002

Logistics Manager

The Long Beach operation was the North American center for the 127 year old specialized Danish-owned

refrigerated break-bulk carrier.

Managed domestic transportation services and warehouse operations for the refrigerated

break-bulk vessel service from New Zealand and Chile (Stone Fruit) to West Coast, North

America.

Negotiated vendor contracts with local and national carriers, reefer warehouses and other

service providers.

Responsible for all international and domestic import documentation.

Improved shuttle trucking efficiency which reduced trucking expenses by 18% annually.

Implemented a truck scheduling strategy which resulted in a 50% reduction in down time

charges.

Managed eight (8) Federal Maritime Commission (FMC) Tariffs for Principal’s trade lanes

including the filing of Service Contracts under OSRA.

International Experience

U.S. LINES, Port Manager / Operations Manager

Dammam, Saudi Arabia and Dubai, UAE

SEATRAIN GULF SERVICES, Logistics Manager

Riyadh International Airport Project, Saudi Arabia.

SEA-LAND SERVICES/CRESCENT TRANSPORTATION, Terminal Manager

Riyadh & Dammam, Saudi Arabia

Computer Skills

Microsoft Windows XP Outlook Excel Word Access Powerpoint AS400

Memberships and Certifications

Meat Importers’ Council of America (MICA) Karrass Effective Negotiation

Contact this candidate