Customer Service Administrative Assistant

BRIAN MINISH-MALINCONICO

**********.******@*****.***

(617) 504 - 9320

CORE COMPETENCIES

• Proficient in the operating platforms within MSOffice 2010 and Lotus Notes

• Accustomed to the daily scheduling of conference rooms, coordinating car services and ordering office supplies

CORPORATE EXPERIENCE

SKIP HOP, New York, NY 11/2013 – Present

Receptionist/Office Manager/Executive Assistant/Event Planner

• Answer all incoming calls via Avaya Telephone System, meet and greet all guests

• Liaise with CEO and CCO daily regarding conference rooms, international and domestic

travel arrangements and car service bookings

• Ordering of all office supplies and oversee there distribution, stock pantry

• Calendar management

• Event planning of all company functions from conception to realization

OSP GROUP, New York, NY 10/2012 – 10/2013

Executive Receptionist/Administrative Assistant

• Answered all incoming calls via Avaya Telephone System and meet and greet all guests

• Scheduled all executive conference rooms and organize catering orders for all executive meetings

• Coordinated daily upkeep of conference rooms and kitchen area, stock pantry

• Managed all executive car bookings and travel arrangement both domestic and international

• Calendar management

CRAVATH, SWAINE & MOORE, LLP, New York, NY 12/2008 – 06/2012

Client Service Coordinator/Conference Center Coordinator/Events Coordinator

• Fulfilled the requests of all partners and associates within the firm

• Coordinated the booking of up to forty conference rooms and arranged audio/visual and catering needs

• Organized dinner reservations, hotel accommodations and entertainment

• Maintained an upbeat and professional demeanor in answering the firm’s Cisco Telephone System

• Managed general calendars of the firm on a daily basis

• Served as personal assistant to the Chairman of the firm for all car bookings outside of New York

STRUCTURE TONE, New York, NY 01/2008 – 12/2008

Receptionist/Administrative Assistant Monitored inventory of office and pantry supplies and restock as needed

• Coordinated conference room bookings and catering orders

• Organized car reservations and assisted with both domestic and international travel arrangements

• Served as relief receptionist using a multi-line phone system

SERVICE EXPERIENCE

CONTINENTAL GUEST SERVICES, New York, NY 10/2006 – 01/2008

Concierge

• Greeted high profile guests and assisted with general inquiries and dinner reservations

• Secured tickets for transportation, tours, and entertainment

• Provided guests with a list of events and activities happening throughout New York City

• Coordinated travel arrangements for guest both domestic and international

NORTHWEST AIRLINES, AMERICAN TRANS AIR & COMAIR, New York, NY 05/1998 – 09/2006

Flight Attendant

• Provided exceptional customer service to guests, including, but not limited to the US Armed Forces going to or returning from Iraq and

Afghanistan and worldwide

CIVIC

WINDMILL ALLICANCE, Bayonne, New Jersey 06/ 2013 to Present

Trustee

• Assure the non profit adheres to his mission statement

EDUCATION

POST UNIVERSITY; Waterbury, Connecticut 08/2009 to 08/2012

• Business Administration/Management

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