Customer Service Sales

DEEPESH MANILAL SOLANKI

Mobile No: 989-***-****

E-mail Id: *******.***********@*****.***

Date of Birth: 07 May 1975

Alternate Id: *******.*@**********.***

Gender: Male

Marital Status: Married

Nationality: Indian

To obtain a challenging position that will allow me to utilize my current

skills and will also help me to continue to develop and grow as

professional .To work in progressive Work Culture with Freedom to be

creative, innovative and grow with the organization, an Environment that

will serve as platform to be learn and enhance my skills and where my

knowledge and experience can be shared & enriched.

> Looking forward for a wonderful career in your Organization.

Studied upto H.S.C from Sathaye College.

Passed S.S.C from Taraben Master English High School.

> Passed in Type-Writing with 1st class (40 WPM).

> Knowledge of Software such as POS, SHOPPER, SAP & Tally ERP

9.

WINNER

> Listening Music

> Interest in Sports (Cricket, Long Tennis, Carrom & Table Tennis)

NAME :

Deepesh M. Solanki

FATHER NAME :

Manilal P. Solanki

MOTHER NAME :

Rukshmani M. Solanki

PERMANENT ADDRESS :

Flat No. 202, Bldg. No. 142, Taurus CHS,

Sector 5, Evershine City, Vasai (E), Thane-

401208.

LANGUAGES :

English, Hindi, Gujrati & Marathi.

I hereby declare that the information given above is true to the best of my

knowledge & belief.

DATE:

PLACE:

SIGNATURE

Working as a Store Manager for Peter England Store at Korum Mall (Thane)

(Le Rouge Trendz Pvt. Ltd.) from June 2012 till date & before worked as

Store Manager with Allen Solly & Louis Phillipe Store at R-City Mall

Ghatkopar (Le Rouge Trendz Pvt. Ltd.) from Aug 2009 to May 2012.

Job Profile :

Maintaining Various reports and mailing it to HO.

Planinng for moving & non-moving stocks.

Handling Daily & Monthly Cash Flow & all Records.

Solving all the customer queries related in the store.

Maintaining attendance on daily basis.

Worked as Asst. Department Manager for Apparels at Reliance Mart Ltd.

(Reliance Industries Group) from Jan. 2009 to July 2009.

Job Profile :

Scheduling shift planning for 35 to 40 Team Members.

Maintaining Feedback Report and mailing it to H.O.

Execution of Plan to achieve Targets.

Overseeing Store Opening & Closing on time.

Solving all the customer queries related in the store.

Worked as Senior Executive for Commercial & Accounts & also as a Floor

Incharge for Mens section & CUSTOMER SERVICE DESK (CSD) for Reliance Trends

Ltd. (Reliance Industries Group) from Feb. 2008 till Dec. 2008.

Job Profile :

Scheduling shift planning for all the Cashiers.

Handling daily banking activities.

Preparing reports such as DSR, MIS, Credit note & Credit Cards,

Cashiers Short & Excess report & Petty Cash.

Solving all the customer queries related to sale payments.

Maintaining attendance of entire store employees on daily basis.

Worked with PETER ENGLAND (Madura Garments) Ltd as STORE MANAGER from

Oct. 2006 to Dec. 2007.

Job Profile :

Achieving Store Targets, Inventory Management, Replenishment, Controll

Shrinkage & Store Profitability.

Preparing various reports such as Stocks, Banking, Daily Sales &

Target vs Achievement.

Achieving the defined level of customer service in the store &

maintain high performance and team culture of the organization.

Overseeing Store Opening & Closing on time.

Ensure Comprehensive Security throughout the Store.

Worked with ARROW (Arvind Brand Ltd.) as a Fashion Assistant from June 2004

to Sept. 2006.

Job Profile :

Responsible for Sales Growth & MIS.

Customer Satisfaction & Handle Customer Querries.

Achieving Store Targets & Category Wise Replenishment.

Responsible for V.M & Display & Store Profitability.

Worked with The Bombay Store as Customer Service Executive & Cashier from

Sept. 2001 to May 2004. (International Airport & Fort Branch).

Job Profile :

Incharge for Leather Goods & Accessories & Joint Incharge for Gift &

Artifacts.

Responsible for all the Major Activities happenings in the store.

To ensure highest level of customer satisfaction.

Handling Cash Counter & provide training to new Cashiers.

Handling Team of 3 to 4 People.

Worked with Baskin 31 Robbins as Gallery Assistant & Shift Incharge from

Dec. 1994 to Aug. 1997 at Bandra, Juhu & Colaba.

Job Profile :

Incharge of Ice Cream Parlour.

Responsible for all the major Activities happening in the Store.

Boosting sales using various promotion schemes.

Also worked as Parlour Manager for Baskin 31 Robbins (Surat) from Sep. 1997

to July 2001.

Managing the Parlour, Solving Customer Problems, Fixing Sales Target,

Boosting Sales using various sales promotion Techniques, Scheduling the

shifts etc.

CAREER OBJECTIVES

SYNOPSIS

ACADEMICS

OTHER QUALIFICATION

HOBBIES

PERSONAL DETAILS

DECLARATION

WORK EXPERIENCE

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