Customer Service Office
Resume:
Hello,
I am very interested in the position of Recruiter. I have experience with recruiting and
administration which are well aligned with the role.
Hands-on experience with a range of office programs including Adobe Photoshop,
Dreamweaver, Fireworks and InDesign as well as Microsoft Word, Excel and Access,
Quickbooks and the ability to learn new applications with confidence and ease
Impeccable attention to detail and the ability to complete tasks quickly and efficiently
Experience in working in an office environment and remotely from home.
The ability to learn new tasks and adapt my skills to a range of work situations
Please notice that I have been working two jobs the last several months and taking classes at
SVSU. Yet you will find that I have good grades and happy employers. I also owned and
operated a retail business at the same time that I was pursuing my BA at SVSU and taking a
full schedule of classes. I have the unique experience and ability to understand the stress
involved in business. My minor in Business Management and many business writing classes
will assure that the communications and documentation I provide will be of the highest
standards.
My resume is enclosed for your review. I believe I am an excellent candidate and look
forward to meeting with you to discuss this position further at your earliest convenience.
Yours sincerely,
Arvilla Howe
***********@*****.***
1
A. Howe 810-***-****
Arvilla Howe
***********@*****.***
Phone cell 810-***-**** work 800-***-**** x 501
Address 7035 Huron St., Port Sanilac, MI 48469
Overview
Independent Trucker Advocate and Safety assistant offering experience combining leading
edge technologies with superior communication and documentation skills
Knowledge of Microsoft Office Suite 2007 and Adobe InDesign and Photoshop CS4
Strong team player and management skills
Articulate, persuasive communicator, with excellent public relations, social media and
writing skills
Highly productive, detail-focused and organized; proven time management and
multitasking skills in coordinating the completion of complex research and writing
assignments
Professional Experience
January 2013 - Current Raytrans Trucking Admin. Asst., Brokerage & Recruiter
•Used my skills for billing, tracking invoices and managing an office of 15 employees
•Used Quickbooks to track payments, pay bills and employees.
•Created advertisements, interviewed and hired over 40 owner operators and drivers plus
several office employees and dispatchers.
•Tracked vacation and sick days for the employees as well as gathering correctly filling out
and filing all the paperwork for hiring with our safety office.
•Pulled PSPs, DACs and MVRs as well as doing past employer verifications.
•Track trucks, create loads in our system, broker loads from boards, create new carriers in
our system, gather necessary paperwork and even talk to new companies about brokering
their excess loads for them through Raytrans.
April 2014 - Current Howe Business Service Independent Trucking Advocate (ITA)
•Created advertisements, interviewed and hired over 40 0wner operators and drivers plus
trained several other ITAs both in person and by phone and internet remotely.
•Work remotely from home to recruit companies for the business to recruit for as well as
drivers and owner operators for companies.
2
A. Howe 810-***-****
August 2013 - April 2014 FASTPORT LLC Independent Trucking Advocate (ITA)
•Created advertisements, interviewed and hired over 60 0wner operators and drivers plus
trained several other ITAs both in person and by phone and internet remotely.
•Work remotely from home to recruit companies for the business to recruit for as well as
drivers and owner operators for companies.
August 2010 - February 2011 G C Services Fed Ex Customer Service
•Answer calls to track packages, open claims, schedule pickups, order supplies, etc
March 2007 - May 2010 Sandusky Craft Mall Owner/Manager
•Researched, developed and created multifaceted concept of Sandusky Craft Mall
•Coordinated development of all aspects of business. Designed floor plan, remodeled store,
created business documents (leases and artisan letters) recruited artisans
•Created web site and newsletters that doubled in readership approximately every three
months
•Created successful online, print and radio advertising campaigns that tripled sales within
first two months
•Recruited and managed over 30 artisans
January 1999 – March 2007 Heavenly Handmades Owner
•Researched, developed and created business concept of Heavenly Handmades
•Conceptualized and developed web site, web store, web advertising and newsletters
•Hired two employees for manufacturing products within three months
•Designed and created crafts, toys, jewelry, clothing, and accessories that were sold
online and at craft shows
January 1996 – May 1996 Huron County Health Department College Work Study
•Worked each day of the week with a different department within the building
•Answered phones and set up client meetings and appointments
•Created mailers and letters to clients
•Created large pamphlet information packages to be handed out to clients
•Organized and filed paperwork for several departments
3
A. Howe 810-***-****
Technical Proficiencies
Skilled in graphic design and layout using: Photoshop and InDesign
Proficient with Windows, Ms Office: Word, Excel, PowerPoint, Access, Outlook,
Publisher 2007
Able to type 50 wpm with 98% accuracy
Experienced in HTML, CSS, Adobe Dreamweaver and Fireworks
Some experience with Quickbooks
Education
2006 – 2014 Saginaw Valley State University, Michigan
BA, Professional Technical Writing, Business Management minor
GPA 3.4
(currently taking last class needed to graduate finished Aug. 12, 2014)
Classes that may relate to this position:
Managing Document Design Projects Financial Accounting Graphic Design
Writing for the Professions Writing for the Media Digital Photography
Management Organization & Administration PC Database Software Technical Editing
Writing in Electronic Spaces Grant/Proposal Writing Listening
Management Information Systems Online Documentation HTML Programming
Human Resource Management Principles of Marketing Instruction Writing
Volunteer Experience
SVSU Student Association of Professional and Technical Writers
Committee Member, Projects Coordinator
2011 - 2012
Great Start Collaborative
Parent Committee Member and Business Member, Secretary for Parents Committee
2009 - 2010
Sandusky Chamber of Commerce
Business Member
2008 - 2010
MOPS of Countryside
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A. Howe 810-***-****
Creative Activities Leader/Hospitality Director/Speaker, web site developer, web and print
newsletter publication and advertising designer
2001 – 2006
4-H
Leader/Spring Achievements Committee Member/Clover buds Committee
1995 – 1999
Faith Free Methodist Church
Web site architect, web and print newsletter publication designer, Sunday school teacher,
VBS teacher, Women’s Bible Study Leader
1993 - 1997
References
810- 858-2653
Tammy Bowerman
Dr. Bill Williamson ********@****.***
Mary Kohn 810-***-****
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A. Howe 810-***-****
Contact this candidate