Sean Jordan
Mason, OH. **040
Cell: 513-***-****
Email:*********@*****.***
Objective:
To obtain a challenging and rewarding position as a service advisor, to
help increase productivity and profitability of an organization.
Work Experience:
Firestone Complete Auto Care: May 2005 to Present
- Store Manager
- Responsible for Hiring and Firing all Technicians and Service
Advisors
- Responsible for Creating Sales strategies and Implementing them
- Responsible for Creating a positive Customer Experience every time
- Accountable for Profit and Loss
*Payroll
* Expenses
* Inventory
* Sales
* CSI
- Performed all duties along with my staff
Wal-Mart Stores: November 2002 to April 2005
- Tire Lube Express Manager
- Overseen all operations inside Tire Lube Express
- Responsible for Hiring and Firing lube technicians and sales
associates
- Responsible for Profit and Loss
United States Army: July 1991 to October 2002
- Recruiter
- Responsible for prospecting, doing interviews, processing and
shipping new applicants and soldiers.
- Infantryman SSG/E-6
- Responsible for training soldiers and preparing them for combat.
Education:
University of Phoenix:
Bachelor of Science in Health and Human Services Management GPA: 3.7
Dimensional Training:
Enhanced Coaching and Mentoring skills
Firestone Complete Auto Care:
Assistant District Managers Course
Store Manager Leadership development Course
United States Army:
Basic Non Commissioned Officers Course
Primary Leadership Development Course
Recruiters Course
Skills:
- High level of personal commitment and focus
- Extensive track record of top service department performance
- MS office, inventory control, Data entry, Quality Assurance and
Payroll processes
- Exceptional People Skills and Leadership Qualities
References:
Available upon Request