Customer Service Sales

K enneth P. Brown Jr.

**** ******* ****** ********, ** 44107 • 440-***-**** •

k *******@*****.***

PROF I L E

• Over eight years of experience in supply chain, purchasing, operations, and logistics.

• Strong reasoning and analytical ability with thorough attention to detail; highly organized and responsible.

• Effective issue management, decision making and resolution skills.

PROFESSIONAL EXPER I ENCE

OATEY COMPANY

February 2012 – Present

Material Planner

• PFEP (plan for every part) manager. Create material supermarket to right size inventory based on

production run quantities.

o Reduced material outages by 85%.

• Lead and execute Kanban process that signals to the buyers what needs reordered. Also signals material

delivery to production cells.

• Implement Electronic Kanban Module in Microsoft Dynamics AX ERP system.

• Set item coverage, site specific order settings, and safety stocks for all purchased raw materials in Microsoft

Dynamics AX ERP system.

• Plan and execute purchase orders for materials that are not accurate solely relying on MRP. Establish

outside processes to ensure consistent material flow.

• Create weekly production schedules based on the master schedule provided by the demand planner.

• 2 time “You’ve made a difference” award recipient for both Lean initiatives and demonstrating Oatey core

values.

• Member of Project Rome ERP implementation team, which implemented Microsoft Dynamics AX.

• Previous APICS member.

• Internal ISO Auditor.

March 2010 – February 2012

Buyer/Material Coordinator

• Purchase all raw materials for the Cleveland, OH manufacturing plant.

• Manage inventory to keep at the lowest possible levels while taking into account varying lead times, lot

sizes, and capacity constraints.

• Perform duties using various modules of ERP system, such as MRP, but also creating Excel spreadsheets to

more efficiently handle tasks.

• Coordinate with suppliers to rectify any issues with nonconforming deliveries or materials.

• Create weekly production schedules based on customer demand.

• Participate in Kaizen events to promote continuous improvement.

• Member of Safety Committee. OSHA 10 and CPR certified.

VERANTIS formerly CEILCOTE AIR POLLUTION CONTROL January 2007 - July 2009

Buyer

Sourced and purchased all items related to multi-million dollar scrubber systems. Coordinated with the

project managers of these systems to make sure we stayed on time and within budget.

Purchased all materials and equipment for manufacturing facility in Lagrange, OH. Items included: Resins,

paints, steel, fiberglass, gaskets, hardware, and other items.

Negotiated contracts with suppliers to achieve best prices and lead times, as well as, expediting of orders.

Project management of scrubber systems from the engineering phase all the way through to shipment.

Performed freight carrier and mode of transportation analysis on shipments. These included truckload, LTL,

and small packages shipments.

Interacted daily with Sales, Operations, and Accounting in various roles.

GARICK CORPORATION January 2005 - October 2006

Supply Chain Coordinator

Sourced new trucking companies and dispatched freight. These shipments included sending raw materials

to plants, picking up finished product from plants, and shipping to customers, which included scheduling

appointments with Home Depot, Wal-Mart, and Lowes.

In charge of purchasing materials and monitoring inventory levels with contract packagers spending in

excess of 2 million dollars per year.

Forecasted anticipated customer demand on a weekly basis.

Negotiated pricing with vendors and freight haulers.

Viewed the queue of incoming orders and determined the most economical location to pull product from.

Determining factors included product costs and also freight costs, but also delivery by the customer’s due

date.

Member of a team focused on changing old and implementing new company policies regarding human

resource issues, working directly with the company President.

LAKE COUNTY CAPTAINS February 2004 - October 2004

Box Office Assistant - Intern

Provided customer service with individual ticket sales, including walk-up, internet and phone orders.

Processed and updated internet orders and seating availability using Miva Merchant.

Performed accounting duties in the Box office, including daily reconciliation and depositing credit cards.

E DUCAT IO N

Robert Morris University, Moon Township, PA

Bachelors of Science in Business Administration

Major Fields of Study: Supply Chain Management

Sport Management

Currently taking or completed MOOC courses on Coursera.org

• The Power of Markets through the University of Rochester

• Financial Markets through Yale

V OLUN T EER EXPER I E NCES AND ACT IV I T I ES

Volunteer

• Special Olympics Western Pennsylvania Bowling Sectional - Signage and Equipment Coordinator

• Race for the Cure Participant

• Swim for Diabetes Participant

• City of Lakewood Division of Aging- Meal Delivery Program

Collegiate Activities

• Sport Management Association President

• Kappa Delta Rho Fraternity 2nd Vice President

• National Society of Collegiate Scholars

• Dean's List at Robert Morris University

Current Activities

• Half Marathon Runner – Currently training for Pittsburgh in May

• Triathlete

• United Way Ride United 40 mile bike ride

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