Sales Coordinator & CRM
Resume:
Cover Letter
Sheetal,
# Badshahpur Near SBI Bank
Gurgaon, [Hry)
Ω: +91-890******* Date:,July, 2014.
HR Manager,
Dear,
I am very much pleased to apply for the post in your company. I consider that my credentials and interests match with your requirement and want to apply for the same.
Now I am looking out for new opportunities in same field. I hope to get a call or an e-mail from you soon to arrange a personal meeting and discuss the prospect.
Sincerely,
Sheetal
Enclosure: CV.
SHEETAL# Badshahpur Near SBI Bank
Gurgaon, [Hry)
Email: ************@*****.***
Email: ************@*****.**.**
I have over all 5 years of experience in the Management & IT industry. I have extensive experience in management & software Testing. Solutions-focused team oriented with broad-based experience and hands-on skill in the successful implementation strategies with customer & professional coordinator in management. Proven ability to successfully analyze an organization's /client critical requirements, identifies deficiencies and potential opportunities with innovative solutions for increasing reliability and improving productivity.
Professional Profile:
A dynamic professional with + 2Year experience in Management Industry.
Presently associated with GSP Power Projects (Authorized OEM Of Mhindra & Mahindra), in Gurgaon As a Sales Coordinator with handling CRM.
I have +2 Year of experience in the Web manual testing industry.
Professional knowledge of QA and software testing.
An effective communicator with excellent relationship management & analytical skills.
Experience Summary:
GSP Powerol Mahindra OEM of Mahindra & MahindraSales Coordinator & CRM (July 2013 to till date)Magicon Impex Pvt.Ltd.Administrator ; Customer Support & Sales Co-ordinator (Jun. 2012 to July 2013)Cybrain Software Solutions, Mohali Software Tester – IT (Feb.2010 –Feb., 2012)Impinge Solutions, Mohali Software Developer & Tester – IT (May. 2009- Feb.2010)SSG Softech Institute Teaching (M.sc student) (Sept.2007-March 2009)Reliance Web World, KurukshetraCustomer Care Executive & Collection Manager (26-Sept.-2006,15-Oct.-2007)
Methodology:
Office Management
Service management
Coordinate with dealership
Resolve Customer complaints
Manage Executive Support
Records Management
Database Administration
Spreadsheets/Reports
Event Management
Travel Coordination
Expense Record management
Technical Skills:
Microsoft Office (MS Word, MS Excel(Vlookp & Pivote table), MS PowerPoint, Windows)
Excellent knowledge of Customer service, and personnel control.
Maintain operational processes and procedures, and inventory maintenance.
QA software testing (Making ; SRS to Specs for Client, Create DFD, create Prototype of Project).
Manual Testing.
Régression testing.
Unit Testing
Acceptance Testing.
Alpha & Beta Testing
Sound Knowledge of Ability (Registration Form In Web Application)
Documentation:
Create & Maintain Quotation & Performa Invoices.
Create Purchase Order.
Spare part record doc maintains,
Expense sheet doc maintains,
Courier Record doc maintains,
TRC maintains,
Presentation making,
Inward & Outward Challan doc maintain,
Presently Working with:
GSP power projects (Retail Division) (Authorized OEM Of Mahindra & mahindra)
Position : Sales & Service Coordinator
Key Responsibilities:
Supervised, scheduled, hired, trained, promoted, and disciplined personnel.
Follow up on customer retention campaigns through a variety of media, including text, mail, email and telemarketing.
Make quotations and technical submittals.
Follow up on quotations.
Follow up on payments, submitting invoices etc.
Assist in making compliance check lists and correcting technical documentation.
Assist in making price lists.
Scrutiny of supplier ledger/customer ledger & reconciliation.
Dealer ship coordinate in haryana & Delhi NCR,
Co-ordinate With GSP Plant regarding Dispatches.
Support Mangers & Executive.
Create report of MIS, Sales Tracker report, Stock report, I & C report,Dispatch Detail & schedule of Dispatched
Analysis Accept & Reject Oder .
Last Working with:
Magicon Impex Pvt.Ltd
Position : Administrator
Key Responsibilities:
Customer Relation Management software Handle.
Create Job sheets of Repair & DOA Handset.
All Spare Part record maintenance,
Every jobsheet Close & Handover from CRM.
Cold calling to arrange meetings with potential customers to prospect for new business.
Maintaining Inward & Outward Challans.
Maintaining monthly Report.
Online expenses maintenance
Sale & Purchase bills Passing & Checking.
Scrutiny of supplier ledger/customer ledger & reconciliation.
Responding to incoming Email & Phone Enquiries
Controlling of debtors & creditors Outstanding.
Past Working with:
Cybrain Software Solutions, Mohali
Position : QA Manual Software Tester
Key Responsibilities:
All web sites and Desktop Application QA software & Manual Testing and create test cases & bugs Reports.
Asp.net, C, C++, C#, HTML.
In Project Work data base uses SQL Server 2005.
# Project:
Oxnard Pal Cybrain Software Solutions
Client : Oxnard Pal Soccer (http://webdesignerexperts.com/soccer_updated/index.php), USA,
Description : This is a Project about a soccer game, this project Technology is PHP. In which I describe some sections mean team Player, Coach, Club admin, Teams etc, now this project is Completed.
Responsibilities:
Quality assurance
Questionnaires,
Specification documents with Standard Functionality.
Testing some Registration modules according to my specs.
# Project:
Waterfall Resort Cybrain Software Solutions
#Project:
Bulls Eye Cybrain Software Solutions
Educational Qualification:
Pursuing MBA From Kurukshetra University Kurukshetra.
MCA from Kurukshetra University in 2009.
Bachelor of Arts (With Classical Dance & Music (V)) from Kurukshetra, University, Kurukshetra in 2004.
12th from HBSE, Haryana in 2001.
NTT from Delhi Polytechnic College in 2003.
Fashion Designing With CAD from NIFD Kurukshetra, Chandigarh in 2006.
Achievements:
I WON INTER COLLEGE TROPHY in Inter college compition.
I Got Best classical singer and classical dancer Award in Kurukshetra University (2003-04) by “Mauritius Prime Minister (Navin Ram Goolam)”.
Four Times Recommended/commended in Zonal. & inter Zonal Youth Festivals in college. (Classical singing, light music, westerns, folk singing, and all type of dances.)
Class Representative in College.
Area of Interest:
Management, Admin, & Web Sites, Web Applications Quality analysis & Quality Testing.
Personal Particulars:
Date of Birth : Jul, 15th, 1986
Father’s Name : Sh. Jawahar Singh
Mother’s Name : Smt. Shakuntla Devi
Marital Status : Married
Nationality : Indian
Language Known : English, Hindi
Hobbies:
Painting, Cooking, Singing, Dancing, and make something new designs By using HTML, Photoshop & Corel Draw.
Date :
Place :
(SHEETAL)
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