Human Resources Resource

MARCELLA WESTFALL

**** ** **** *** • Plantation, FL 33322

********.********@*****.*** • 202-***-****

SUMMARY OF QUALIFICATIONS

Skillful and dedicated Sr. Human Resource Specialist with 12 years of extensive military

experience in the HR coordination, HRIS Systems management, directing, planning, and

performance management. Serve as the primary point of contact and liaison between

management and personnel providing guidance on company procedures. Maintain excellent

written and oral communication skills, problem resolution abilities, and a high level of

confidentiality with the ability to multitask.

EMPLOYMENT HISTORY

City of Miami - Human Resources Testing and Validation Division

2013-Present

Human Resource Generalist

Miami, FL

• Interview and counsels employees and applicants for employment in determining reason

for exit, participating in career development and training programs, determining

qualifications for employment or promotion, and determining adequacy of position

allocations.

• Conducts job observations, job analyses administration, recruitment, screening for eligibility in

accordance with Civil Service Rules, screening for Veteran preference in accordance with State of

Florida Statutes, and exam administration for all City departments.

• Research, initiate and prepare job announcements and actively recruited for candidates to

fill various positions within the classified service in the City of Miami.

• Proctor test for, but not limited to, physical ability tests and oral boards examinations.

Responsible for monitoring candidate performance and compliance with examination

guidelines which may involve walking, running, climbing stairs, and other physical activities

to properly assess candidates throughout the physical ability test.

• Conducts job analyses. Prepares class specifications, revisions of class specifications and

participates in recommending the establishment, consolidation or abolition of classes.

Performs workforce planning calculations and analyses. Conducts related legislative

research.

• Assists in organizing, developing and applying comprehensive recruitment

programs for job applicants. Assists in developing statistics and other pertinent

data in analyzing effectiveness of recruitment and other human resources

programs.

SERCO INC. - Miami Veteran Affairs Hospital (Contract) 2010- 2013

Army Wounded Warrior Advocate

Miami, FL

• Develops and implements marketing plans to achieve employment goals.

• Builds effective relationships with local and regional corporations, non-profit and

government organizations and community partners to identify employment opportunities.

• Conducts professional presentations to employers regarding hiring relationships.

Continued…

MARCELLA WESTFALL

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• Provides career coaching, including seminars and workshops on various interviewing

techniques and other job search skills training to Veterans and Family members.

U. S. ARMY

- WASHINGTON, DC 1999 to

WALTER REED ARMY MEDICAL CENTER

2009

Human Resources Supervisor

• Supervised, trained, and evaluated over 26 subordinate, management and supervisory

staff on organizational policy matters such as equal employment opportunity and sexual

harassment, and recommend needed changes

• Planned and conducted new employee orientation to foster positive attitude toward

organizational objectives. Interpret and explained human resources policies, procedures,

laws, standards, or regulations.

• Played a key role as primary employee relations contact and liaison, provided advice and

guidance, structured and implemented supervisory training and development initiatives,

recruitment and retention programs in line with HR best practices and trends to foster

positive employee engagement and loyalty

• Effective interpersonal, communication skills with the ability to interface with personnel at

all levels, verbally and in writing while maintaining confidentiality and adheres to the

highest of professional and ethical behavior.

• Hired, trained and managed administrative staff of daily schedules, Employee relations,

professional development, logistics and recordkeeping and benefits administration.

• Processed, reviewed and submitted quarterly payroll reports and Military Employees

Systems and HRIS Systems. Received and updated incoming licenses and certifications

in HRIS.

• Created, administered and maintained annual performance evaluations and improvement

plans.

• Served as a liaison for statistical reporting needs on a monthly and annual basis to include

accountability, performance appraisals, absenteeism rates and termination, recruitment,

and temporary employee reports.

• Verified and responded to employment verification requests via fax, mail, and/or verbally,

providing dates of employment and position only; verified eligibility, accuracy and

completeness for Direct Deposits, PTO, Tuition Reimbursement, Line of Duty reports and

I-9 forms.

SKILLS

Proficient in Microsoft Office System, Microsoft Office Suite® (Word, Excel, PowerPoint) operating

system, Outlook Express, PeopleSoft, ADP, NEOGov, Skills Check and Internet Proficient; type 55

net wpm.

EDUCATION

DEVRY UNIVERSITY, MIAMI, FL 2006-

2011

BS in Technical Management with concentration in Human Resource Management

KELLER GRADUATE SCHOOL OF MANAGEMENT

2011 - Present

Master’s in Business Administration

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