Manager Medical

Luis Solarte

Luis E. Solarte Professional Profile

New York, NY

********@*****.*** - 917-***-****

I am looking to obtain a challenging position using my skills in an effective organization, time management and

communication to benefit institutional goals. I will bring extensive experience in; social marketing, community

affairs, health administration, health education and counseling services.

WORK EXPERIENCE

SNP Navigator Manager

MetroPlus Health Plan - New York, NY - October 2012 to Present

• Implement SNP Navigator initiative.

• Lead SNP Navigator team.

• Develop annual and quarterly strategic plan.

• Design procedures, work flows, and documentation for the program.

• Develop navigator training manual

• Develop strategic business plan.

• Coordinate SNP schedule navigators.

• Develop Medicaid benefit education material for SNP and MACD members.

• Develop MetroPlus benefit educational material for providers. Training provides in using MetroPlus portal

and other online resources.

HEALTH EDUCATOR / TEAM LEADER III

Hispanic AIDS Forum / HAF - Manhattan, NY - April 2010 to Present

• Provide individual counseling services to GBLT at risk of HIV/ STI using CRCS with current case load of

12 clients.

• Facilitate client support, discussion and information groups for the "Entre Hombres" program.

• Implement individualize client prevention plan following best practices of care and client centered approach.

• Facilitate 3 MV DEBI: Three Cycles.

• Supervise Health Educator level I and II.

• Facilitate other IDG, HCPI and CLI.

• Provide counseling and testing and perform HIV rapid testing: Oraquick Advance, following guidance from

NYS DOH.

• Conduct outreach and recruitment for Entre Hombres, CRCS, and 3MV.

HEALTH EDUCATOR TREATMENT ADHERENCE PROGRAM

Gay Men Health Crisis/ GMHC - Manhattan, NY - February 2008 to November 2009

• Conducted outreach and recruitment activities for ADH program.

• Facilitated client support, discussion and information groups.

• Implemented individualize client treatment adherence plan.

• Provided individual ADH or educational counseling.

• Performed administrative duties which contribute either directly or indirectly to client care, such as but not

limited to: client baseline assessment, tracking client treatment plan, progress outcomes, maintain records

update, screening potential new clients for ADH program, etc.

• Performed presentations about treatment adherence topics to clients and other institutions.

• Supervised ADH library, implemented new trainings tools, tutorials and workshops at the ADH library.

Oversee one intern and five volunteers.

HIV COUNSELOR/STD EDUCATOR

Brookdale University Hospital and Medical Center - Brooklyn, NY - December 2004 to February 2008

• Provided and post HIV counseling.

• Performed HIV rapid testing (Oraquick) test.

• Performed phlebotomy for HIV EIA and WB test for positive patients.

• Provided liaison between the patient and social workers, mental health counselors, nutritionist, case

managers, etc.

HIV COUNSELOR

Community Health Network - CABS Center - Brooklyn, NY - January 2004 to December 2004

• Provided pre and post HIV counseling.

• Performed HIV rapid testing (Oraquick) and Orasure test.

• Provided liaison between the patient and social workers, mental health counselors, nutritionist, case

managers and treatment and adherence department.

MARKETING MANAGER

Occidental Medical Clinic - March 1998 to June 2002

• Managed the marketing department.

• Built and managed a portfolio of diagnostic services, such as aiding the opening of an Angiography's service

cornering 15% of the market in the first six months.

• Developed regional and national marketing strategies and programs for medical services increasing earnings

by 22% in three years.

• Lead negotiator with private and non-profit insurance companies expanding sales to include all EPS (HMO).

• Designed strategies for products/services including cost rationalization to compete in exportation of medical

services such as cardiovascular and plastic surgery to the Caribbean and Ecuador.

• Created incentives such as Home Care, Pediatric Club and discount card.

• Created the Customer Services Department.

• Designed strategies to improve services; increasing overall customer satisfaction from 83% to 95% in 3 years

and decreasing the number of complains from 12% to 3% in the same period.

JUNIOR CONSULTANT MANAGER

Colsanitas Medical Insurance Company - September 1995 to November 1997

• Reviewed client medical records to determine proper insurance coverage.

• Authorized proper insurance coverage.

• Reviewed to applications of new medical specialists, new health providers, and other new applicants to the

company network.

• Coordinated the general medical check ups and authorize medical auditing procedures.

EDUCATION

Master in Sciences of Health Informatics

Walden University

2012 to 2014

Specialist in Marketing

ICESI Business School - Cali, Valle del Cauca

1998 to 2000

Health Business Management

Libre University - Cali, Valle del Cauca

1995 to 1996

Xavier University

1985 to 1993

SKILLS

•Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Access, Microsoft Project 2010, E-Share,

AIRS. Twitter, Facebook, Blogger and You Tube. DCMS, Power Stepp, and Cactus.

ADDITIONAL INFORMATION

Spanish and Portuguese

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