Customer Service Representative

Kendra L Hudson

***** ************ ****, *******,** 77088

281-***-**** (hm) or 832-***-**** (cell)

Good Morning,

I am writing to express my interest in your company. My years of administrative experience have equipped me with a multitude of skills, and I would like to continue my growth with your company.

Experience has taught me how to build strong relationships with all departments at an organization. I have the ability to work

within a team as well as cross-team. I can work with department heads to resolve issues and implement enhancements or with

executives to implement new policies and procedures. With the ability to interact with staff on various levels, prioritize under

deadlines with integrity and discretion.

Throughout my career I have demonstrated for my employers an exceptional facility for meeting organizational objectives and demands. In addition to my secretarial skills, I am an adept event planner, having served as the coordinator of staff meetings or other events

that may occur inside or outside the offices such as social events, conferences, workshops, meetings, lunches, trainings and functions throughout my career. I am certain I would prove to be an asset.

If my abilities meet your needs, I would greatly appreciate the opportunity of speaking

with you personally at your earliest convenience.

Thank you for your consideration.

Kendra L. Hudson

Kendra L. Hudson

16610 Williamhurst Lane, Houston, TX 77090

Home: 281-***-**** Mobile: 832-***-**** Email:*************@*****.***

Profile

To obtain a professional career as a Customer Service Representative. Implementing new policy

And procedures, with extensive knowledge in accounting principles. Organized with attention to details,

demonstrates initiative and the ability to see tasks through completion.

Skills

Experienced in recruitment, Adobe, Quick Books, Publisher, Microsoft Office Suite, Microsoft Word, Medi Tech, Windows XP, Graphics, HPS System, Microsoft Excel, Microsoft One Note, Microsoft Power Point, PeopleSoft, intermediate SAP, ability to obtain and report on project expenditure team. Possess intermediate database software skills. Lead the internal audit reporting team. Effective oral and written communication skills. Video Conferencing & Audio

Conferencing set up. Managed meeting schedules, diaries and calendars.

Professional Experience

HCA Health services October 2006-Dec 2012

Administrative Assistant

Scheduled patients surgeries, verified insurances copays, deductibles, co-insurances, Power point presentations and daily cash logs. Also, bed assignments, transferred patients in and out of facility, Admitted patients into Hospital, L&D registrar. Coordinated meeting & took meeting notes, secured office supplies, kept time cards, well as answering and taking calls from patients and doctors. Coordinated various projects with 5 department heads.

Interfit- Health February 2005- March 2006

Medical Assistant

I took Vital signs, blood pressure, administered injections, took blood, also did auto-claving.

Registered and admitted patients for surgeries admitted patients into facility for extended stays.

Texas Mutual Insurance Company Sept2013- Current

Administrative Assistant

I review medical files and DD’s for Doctor’s, set appointments for paitents, send out letters to claimants and insured parties. Worked with Microsoft Power Point putting together presentaions for the office meetings and quartley returns. I also do GA reports.

Education

University of Houston Downtown Bachelor’s Degree in Social Work with Minor in Human Services: Pending still Attending

Continental Academy, May 2002: High School Diploma Earned, Houston, TX

Medical Assistant Certificate, May, 2004 Recipient, Class Honors

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