Sales Manager
Resume:
Krista Johnson
********@*****.***
Highly adaptable leader with an inherent drive to maximize sales; excels at building strategic relationships;
thrives in a results-oriented work environment.
Key Strengths
Drive for Success Creative / Innovative Ideation
Client Acquisition Training / Classroom Facilitation
Relationship Development On-Camera / On-Air Delivery
Project Management Social Media Savvy
Professional Experience
Sephora inside JCPenney
District Manager – Dallas, TX & Austin, TX markets March 2013 – Present
Drive $20+ million in annualized volume from color, skincare, and fragrance sales in the prestige beauty industry;
currently performing at +18% to LY and +12% over sales plan
Supervise 18 store teams with approximately 130 team members
Elevate the client experience and merchandising techniques in store to maximize sales.
Lead enterprise-wide workload taskforce focused on the associate, customer, and future of the enterprise
Assist with client acquisition research and product development to further long-range strategies.
Design curriculum focused on developing business acumen with mid-level managers.
Facilitate monthly business and client service training during store visits and cross-functional workshops.
Sephora inside JCPenney
Training Manager – JCPenney corporate headquarters in Plano, TX Jan 2012 – March 2013
Delivered monthly business and client service training via digital TV broadcast to 2,000+ Sephora employees
Educated 300+ JCPenney store leaders monthly via live digital TV broadcast on driving business through leadership
development, business analysis, store operations, and client acquisition
Led reoccurring monthly projects while driving for results from stakeholders across multiple divisions
Prepared teams for new store openings through in-store action visits resulting in 5%-18% increase to plan
Developed and designed in-store training tools for 300+ stores, focusing on sales, client service, and operational
efficiency
Facilitated course material at a four-day onboarding program with 15-30 participants 8-10 times per year
Assist with production of brand-focused training while fostering relationships with brand ambassadors
Krista Johnson
(continued)
Sephora inside JCPenney
Beauty Manager – JCPenney in Kansas City, Missouri 2010 - 2012
Exceeded sales goals for two consecutive years at +11% and +7% to plan at year end, resulting in $2+ million
in sales annually.
Consistently exceeded all client service performance goals for two consecutive years
Supervised a staff of 10 employees and promoted 2 employees to management positions throughout
enterprise.
Managed all in-store operational and merchandise execution duties including weekly merchandise updates
and complex floor animation changes
Coordinated artistry education and in-store events for Kansas City district through coaching calls, curriculum
development, and action plans for underperforming stores
Girl Scouts of the Missouri Heartland
Community/Membership Development Manager in Springfield, Missouri 2008 – 2010
Promoted Girl Scouting in several Missouri counties through media appearances and speaking engagements
Coached and trained approximately 30 service team leaders and 100 adult volunteers
Developed recruitment plans, resulting in the recruitment of 320 members and 180 volunteers
Drove revenue support by bringing in approximately $12,000 in cash and $18,000 in gifts and donations
Managed and streamlined database containing all membership and volunteer profiles
Acted as community liaison for outreach programs and special events
Education Affiliations
Bachelor of Science – Anthropology Chair, JCP Cares philanthropy
Missouri State University Volunteer, Operation Kindness & Paws in the
Bachelor of Arts – World Religion City
Missouri State University
Professional Certifications in Business Coaching,
Negotiation, and Conflict Resolution
Additional job history, on-camera delivery, and professional references available upon request.
For testimonials, please visit my Linked in profile: http://www.linkedin.com/in/kristarjohnson
Contact this candidate